This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Orientation

Use the information in this section to understand the primary milestones for getting orientated with the BMC Atrium Core product documentation, the table below helps you to locate the information to effectively work with the product.

GoalWhere to go
Where do I begin?

You can begin with learning the Product overview, the key concepts. A Learning path is available for you to get started on the product.

What are the key components of the product?

The BMC Atrium Core components section gives an overview of all the components and their value.

Where is the install and upgrade information?

The install and upgrade information resides in the Deployment documentation. The Deployment documentation assists you with the install and upgrade tasks for all the products that are a part of the BMC Remedy IT Service Management suite.

Below are some direct links to the Atrium CMDB specific topics from the deployment documentation. However, it is recommended that you go through the preparing section if you are working with install or upgrade.

Configuration after install

Refer to the configuration tasks section to complete the configuring tasks after the BMC Atrium Core product is installed or upgraded.

Administer

Refer to the Administering branch to perform the following admin tasks and many more :

  • Manage permissions. 
  • Modeling data. 
  • Normalizing.
  • Manage CMDB extensions.
Troubleshoot

Troubleshooting section has information on resolving errors related to Normalization, Reconciliation, and so on.

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