This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Opening BMC Atrium Explorer

Use the BMC Atrium Explorer to manage the CI and relationship instances in BMC Atrium Configuration Management Database (BMC Atrium CMDB).

BMC Atrium Explorer UI

To open BMC Atrium Explorer

  1. In a browser, enter the URL designated by an administrator. For example:
    http://<midTierServer>:<port>/arsys
    • <midTier Server> is the name of the web server where the BMC Remedy Mid Tier is installed.
    • <port> is the port number of the web server where the BMC Remedy Mid Tier is installed, which is required only if the web server is not using the default port (80 if using Microsoft IIS or 8080 if using Apache Tomcat).
  2. In the login page, specify the following details:
    • In the User Name field, type your user name.
    • In the Password field, type your password.
    • In the Authentication field, type the authentication string (if one was provided by an administrator)
  3. Click Login.
  4. In the AR System Home page, select BMC Atrium Core > BMC Atrium Core Console.
    If you access multiple servers from the AR System Home page, you would select BMC Atrium Core > BMC Atrium Core Console.

    A bar at the top of the BMC Atrium Core Console displays the name of the current user. The Application Launcher bar appears on the left side of the console.
  5. Click the Application Launcher.
    Use this bar to open applications such as BMC Atrium Explorer or Class Manager.
  6. Mouse over Applications, and then select BMC Atrium Explorer.
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