This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Launching BMC Atrium Core widgets from BMC Remedy AR System applications

When you launch the Atrium:Explorer and Atrium:Query forms from other BMC Remedy AR System applications, the BMC Atrium Configuration Management Database (BMC Atrium CMDB) performs the initialization function for these forms.

To launch a BMC Atrium Core widget from AR System applications

  1. With BMC Remedy Developer Studio, log on to the BMC Atrium CMDB server and create a new active link for launching the BMC Atrium Explorer or BMC Atrium Query widget.

    The properties for the active link are displayed in a tab form. For more information about creating active links, see Developing an application in the BMC Remedy Action Request System online documentation.
  2. For the Associated Forms panel, click Add, and select Atrium:Explorer or Atrium:Query.

    For more information, see Atrium:Explorer and Atrium:Query parameters--AR System applications.
  3. For the Execution Options panel, specify details, such as the Execute On criteria.
  4. For the Run If Qualification panel, specify the appropriate condition as needed.
  5. For the If Actions panel, right-click and select Add Action > Open Window.
  6. For the Open Window panel, specify the following details:

    Window Type


    Target Location


    Note: Launching the BMC Atrium Explorer from BMC Remedy AR Systems does not support the Current option for the Target Location list.

    Form View Name

    Default Admin View

    Set Fields to Defaults

    In the table, specify the parameters listed in the following table or the following table.

    Open Window parameters for BMC Atrium Explorer
  7. Select the Active Link, and, in the Permissions tab, specify permissions for the active link.
  8. On the BMC Remedy Developer Studio toolbar, click Save.

Your active link is now saved.

Atrium:Explorer and Atrium:Query launch parameters from other AR System applications

For BMC Atrium Explorer, you must specify the initialization parameters, such as Namespace, Class Name, Dataset ID, CI ID, and Filters of the configuration item (CI) for which the relationship data is displayed. The following table lists the parameters required to launch BMC Atrium Explorer from other BMC Remedy AR System applications.

BMC Atrium Explorer launch parameters from AR System applications

Parameter name



The namespace to which the instance belongs.

Class Name

The class name to which the instance belongs.


The Instance ID of the CI for which the relationship data is displayed.

Dataset ID

The ID of the dataset where the instance resides.

Note: In the BMC.ASSET dataset, values for CI attributes set in BMC Remedy Asset Management take precedence over BMC Atrium Explorer changes to those CIs. When you integrate the BMC Atrium Explorer widget with another application, the widget cannot use a personal dataset (for example, your Sandbox) to updates values from attributes already in BMC Atrium CMDB if they come from BMC Remedy Asset Management. To guarantee data integrity, instead use Asset forms to modify these values directly in BMC Remedy Asset Management instead. For more information about promoting changes to CIs to the BMC.ASSET dataset from the Sandbox, see Promoting CIs and relationships from a Sandbox dataset.

Filter Name

The filter name for the BMC Atrium Explorer. These filters enable you to specify qualifications for the instances you want to view. The BMC Atrium CMDB application ships with one or more default filters. You can also create additional filters to suit your needs.

The following table lists the parameters required to launch the Atrium:Query form.

Atrium:Query launch parameters from ARSystem applications

Parameter name


ResultSet Location

The location of results list (bottom, right, none) within query widget.

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