This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Handling problems in viewing CMDB Dashboard

  • If you are unable to view the CMDB Dashboard ensure that you are able to launch Smart Reporting console and navigate to BMC Remedy Smart Reporting and check if you can view the CMDB Dashboard added by default.
  • If you explicitly remove or delete the CMDB Dashboard tab from Smart Reporting console, the default view that has been set in Smart Reporting is displayed in  Atrium console. Ensure that you add the CMDB Dashboard as a tab..

  • In case you do not view the CMDB Dashboard in the expected locale, you may have to manually set the correct preference in BMC Smart Reporting. For more information, see Setting the locale and time zone for BMC Remedy Smart Reporting.

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