This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Deployment architecture

For your reference, you can consult the BMC Remedy IT Service Management (ITSM) 8.1 deployment architecture documentation.

A typical deployment has BMC Atrium Core with BMC Remedy Action Request System server and with several BMC applications:

  • BMC Remedy AR System server
    • BMC Remedy Mid Tier
  • BMC Remedy AR System clients
  • BMC Atrium Core
    • BMC Atrium CMDB
  • BMC Remedy IT Service Management Suite
    • BMC Remedy Asset Management
    • BMC Remedy Change Management
    • BMC Remedy Service Desk
    • BMC Remedy Knowledge Management
  • BMC Service Level Management
  • BMC Service Request Management
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