This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

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Creating groups to use with Drift Management

This section briefly describes how to create BMC Remedy AR System access control groups to use in conjunction with Drift Management. If you want Drift Management to support multitenancy without using BMC Remedy Change Management and BMC Remedy Incident Management, you might want to create a group to represent each company.

If you need more detailed information about creating BMC Remedy AR System groups, see Creating and managing groups in BMC Remedy AR System online documentation.

The groups you create here are in addition to the default groups provided with Drift Management. For more information, see Drift Management permission groups.

To create groups to use with Drift Management

  1. Using BMC Remedy User or a browser, log in to BMC Remedy AR System as an administrator.
  2. From the AR System Administration Console, select Application > Users/Groups/Roles > Groups.
  3. Open the Group form in New mode.
  4. Enter information for the following fields:

    Group form fields for Drift Management


    Group Name

    Name of the access control group. Use this name in the Group list field in the User form and in the Permission and No Permission lists when you are defining object permissions. Every group name should be different. For example, if you want to create a group that represents a company, you could use the company name in Group Name.

    Group ID

    Integer ID that uniquely identifies the group. Select an ID within the range of 1000-14999. If you use the same ID with multiple group names, you must also use the same group type for each name because you are creating aliases for the same group.

    Group Type

    Maximum permission type intended for the group:

    • None (no access)
    • View (view field contents)
    • Change (modify field contents).
      For Drift Management, select View or Change.

    Long Group Name

    Additional information about a group. The text should be descriptive of the group because it appears by default in the Results pane in BMC Remedy User when listing groups.

    Group Category

    The BMC Remedy AR System group category, such as Regular, Dynamic, or Computed. For Drift Management, select Regular.

  5. Save your changes.
  6. In the User form, assign users to the group that you created.

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