This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Correcting invalid relationship instances

Use this procedure to delete relationships for which either of the Configuration Item (CI) endpoints does not exist. For each endpoint of a relationship instance, the program can correct the class ID, dataset ID, and reconciliation ID.

To troubleshoot invalid relationship instances

  1. Start the cmdbdiag program.
  2. For information about starting the cmdbdiag program, see Verifying your data model using the cmdbdiag program.
  3. Log in to the BMC Remedy AR System server and at the Main Menu prompt, type 2.
  4. At the CI and Relationship Correction Tool submenu prompt, type 3.
  5. At the All datasets [y, n] prompt, perform the appropriate action:
    • To correct invalid relationship instances in all datasets, type y.
    • To correct invalid relationship instances in a specific dataset, press Enter and provide a dataset ID.
  6. Enter a name for the output file, or press Enter to accept the default file name.
    If you enter a file name manually, you must specify an absolute path for the file (for example, C:\CorrectRelationshipsReport.txt ). Otherwise, the program saves the report file in the same directory as the cmdbdiag program.
  7. At the Do you want to continue? prompt, type y to correct invalid relationships.
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