Configuring ports for BMC Atrium core using RPC program numbers
This section explains how to configure ports for BMC Atrium Core to improve the performance using RPC program numbers. The following topics provide information about configuring ports:
- For Normalization Engine, see Configuring RPC ports and threads for the Normalization Engine.
- For Reconciliation Engine, see Configuring Reconciliation Engine system parameters.
- For Unified Service Modeling, see Unified Service Modeling plug-in troubleshooting
To configure port on the AR System Server
BMC Remedy AR System Server receives requests from BMC Atrium Core. Before you configure the ports in Atrium Core, you must first configure the ports on the AR System server. The steps to configure a port on the AR System server are as follows:
- Log in to the AR System server.
- Open AR System Administration > Server Information > Ports and Queues.
- Add an entry to the Server Queues table.
For information about which RPC program numbers can be used, see RPC program numbers for BMC Atrium Core.
- Configure the Min Threads and the Max Threads for each port.
- Click Apply.
- Restart AR System server.
RPC program numbers used by BMC Atrium Core
The following table lists the RPC program numbers used by BMC Atrium Core.
To avoid collision or interference with other BMC Remedy products, do not set an RPC program number on your computer with any of the values listed in the following table.
RPC program number
CMDB API calls
By default, all BMC Atrium CMDB API calls use this program number.
Admin thread only
Extra CMDB queues
Other BMC Atrium Core products (for example, Reconciliation Engine and Atrium Integrator ) use these RPC program numbers as their private queues to the BMC Atrium CMDB.
|(Applicable from BMC Atrium Core version 9.1.03 or later.)|
300867 through 300886
|Extra CMDB queues||Other BMC Atrium Core products (for example, Unified Service Modeling, and Normalization Engine ) use these RPC program numbers as their private queues to the BMC Atrium CMDB.|
|390621||5/12||Created during BMC Atrium Core installation. Used by Product Catalog Data Loader.|
Verifying private queues
To avoid collisions with BMC Remedy products, you can use the following methods to examine the private queues on your computer:
- Inspect the ar.conf (UNIX) or ar.cfg (Windows) files for RPC program numbers in use.
For example, 390626 is used by the
Plugin-Loopback-RPC-Socket(with the Report Creator plug-in). For more information, see BMC Remedy Approval Server configuration file settings in the BMC Remedy Action Request System online documentation.
- Use the
For more information, see ARGetServerInfo in the BMC Remedy Action Request System online documentation. For more information about queues and threads function in the AR System server, see Remedy AR System server architecture and scalability in the BMC Remedy Action Request System online documentation.