This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

BMC Atrium Core support for IPv6

BMC Atrium Core supports Internet Protocol version 6 (IPv6) network addresses. You can deploy BMC Remedy AR System servers in an IPv6 configured network and make them accessible to clients on IPv4, IPv6, or both IPv4 and IPv6 (dual stack) configured hosts.

IPv6 is an internet protocol that replaces IPv4. It expands the IP address space from 32-bit to 128-bit to significantly increase the number of available IP addresses. To comply with a United States of America federal mandate, the software products of government vendors must support operation on IPv6 networks.

BMC Atrium Core supports the same operating systems and databases for IPv6 as BMC Remedy AR System, as described in Support for IPv6 in the BMC Remedy AR System 8.1 online documentation. In addition, BMC Atrium Core has the following IPv6 considerations.

  • Except for BMC Atrium Integration Engine, all BMC Atrium Core components support IPv6: BMC Atrium CMDB, BMC Atrium Core Web Services, BMC Atrium Core Web Services Registry, and Atrium Integrator.
  • For Microsoft Windows platforms, BMC Atrium Core requires Java SE 7_u55 or later on an IPv6 server. If you are upgrading BMC Remedy AR System and BMC Atrium Core, you can upgrade to Java SE 7 update 55 after upgrading to BMC Remedy AR System. For more information, see Updating Java paths after upgrading Java.
  • You can upgrade or install BMC Atrium Core on a server with an IPv4 address and then change to an IPv6 address. After you change to the IPv6 address, you must complete additional configurations. For more information, see Updating configuration after changing from IPv4 to IPv6 in BMC Remedy ITSM Deployment documentation.
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