This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

BMC Atrium Core online documentation

To provide more accurate and usable information, the BMC Atrium Core 9.1 documentation is available online. Online documentation provides several benefits: 

  • Searches across all the BMC Atrium Core documentation. For more information, see Searching
  • Notifications of updated documentation available immediately to all customers. For more information, see Getting updates
  • Comments, feedback, and questions to specific topics. For more information, see Providing feedback
  • Export to HTML, PDF, and Microsoft word. For more information, see Exporting to PDF and other formats

For current customers, use the information in the following table to locate content in the online documentation that was previously provided in PDF format. In many cases, the content has been distributed among several sections in the BMC Atrium Core space, depending on the task being performed.

Previous documentsNew wiki topic

BMC Atrium Core Release Notes

9.1.00 enhancements
Known and corrected issues

BMC Atrium CMDB User Guide

Finding BMC Atrium CMDB data
Finding BMC Atrium CMDB dataSimulating the impact of changes to CIs
Simulating the impact of changes to CIsWorking with CIs and relationships

BMC Atrium CMDB Administration Guide

Integrating

Administering
Managing permissions in BMC Atrium Core
Managing permissions in BMC Atrium CoreAdministering service models and the Service Catalog
Configuring federated data in BMC Atrium CMDB
Managing BMC Atrium CMDB extensions
Migrating BMC Atrium Core data
Configuring BMC Atrium Explorer
Configuring BMC Atrium ExplorerPackaging BMC Atrium CMDB extensions
Packaging BMC Atrium CMDB extensions

BMC Atrium CMDB Common Data Model Diagram

PDFs and videos

BMC Atrium CMDB Data Model Help

PDFs and videos

BMC Atrium CMDB Data Modeling Guide

Modeling business entities 

BMC Atrium CMDB Javadoc Help

PDFs and videos

BMC Atrium CMDB Normalization and Reconciliation Guide

Administering 
Normalizing data
Summary of tasks in the Reconciliation console
Reconciling data

BMC Atrium CMDB Online Help

If you have access to internet, clicking the Help button from the Graphical User Interface (GUI) of the product launches the home page of the online product documentation.

If you do not have internet access, BMC provides the offline documentation of all the products that fall under the BMC Remedy ITSM Suite.

A separate offline documentation of each product is provided on the Electronic Product Distribution site (EPD). To deploy the offline documentation see, Installing offline documentation.

BMC Atrium Core: Taking Your Data Into Production End to End

Taking Your Data Into Production End to End (video)

Atrium Integrator User Guide

Administering 
Importing data with Atrium Integrator

Troubleshooting 
Atrium Integrator issues

BMC Configuration Drift Management User Guide

Administering
BMC Configuration Drift Management

Troubleshooting
Drift Management issues
BMC Configuration Drift Management Installation GuideInstalling BMC Configuration Drift Management

BMC Atrium Core Concepts and Planning Guide

Key concepts

Planning
Key concepts
PlanningPlanning a CMDB
Planning the data model
Planning BMC Atrium CMDB data
Planning data reconciliation
Planning a service model

BMC Atrium Core Developer's Reference Guide

Developing  
BMC Atrium CMDB API architecture overview
Getting started with Atrium CMDB APIs
C API data structures
C API functions
C API Query functions overview
cmdbdriver program

BMC Atrium Core Product Catalog and DML Guide

Administering  
Managing the Product Catalog

BMC Atrium Core Installation Guide

Planning 
Deployment architecture
System requirements
Planning to upgrade BMC Atrium Core

Installing

Upgrading

Configuring after installation

Troubleshooting
BMC Atrium Core installation issues
Atrium Integrator upgrade issues
Atrium Integrator installation issues

BMC Atrium Core Troubleshooting Guide

Troubleshooting

BMC Atrium Core Web Services Help

Key concepts
Getting started with BMC Atrium Core Web Services

Developing
Getting started with BMC Atrium Core Web Services
Web Services API data structures
Web Services API functions
Product Catalog web service API functions

BMC Atrium Core Master Index

Replaced by wiki search

Mapping Your Data to BMC Atrium CMDB Classes

PDFs and videos

BMC Atrium Integration Engine User Guide

PDFs and videos

BMC Atrium Integration Engine ADK Developer's Guide

PDFs and videos

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