This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

BMC Atrium Core Console server-side logging

The BMC Atrium Core Console server-side processing is recorded in the mid tier and application server logs. The mid tier log file location depends on the application sever that you have installed.

For example, for an Apache Tomcat application server installed on the mid tier, the log is stored in the BMC Remedy Action Request System serverInstallation/tomcat/logs/stdout_currentDate.log file. Mid tier logs are located in the AR System serverInstallation/mid tier/logs subdirectory of the AR System installation.

For more information about mid tier logging, see BMC Remedy Mid Tier logging in the BMC Remedy AR System online documentation.

For more information about application server logging, see BMC Atrium Core web services deployment logs.

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