BMC Atrium Core Console client-side logging
BMC Atrium Core logs the BMC Atrium Core Console client-side processing in the flashlog.txt file, which helps you to debug user interface errors. To log the client-side processing, install and configure the 7, 0, 14, 112 or newer version of Adobe Flash Player Debugger. The BMC Atrium Core Console requires a minimum of Adobe Flash Player version 9 to run.
The Adobe Flash Player log combines messages from all its instances running on your computer. For example, if you were running two instances of Adobe Flash Player with CNN.com and BMC Atrium Core each on the same computer, you might find intermixed log messages from both these instances.
To determine your Adobe Flash Player Debugger version
Use the following methods to determine the version of the Adobe Flash Player Debugger that you have installed. If the version you determined using each method differs, the debug logging might encounter issues. In such a case, uninstall all versions of the Adobe Flash Player Debugger and install again.
Determining Adobe Flash Player Debugger version
Using this component
Perform these steps
BMC Atrium Core Console
Right-click inside the BMC Atrium Core Console and select About Adobe Flash Player version.
Note: Adobe moves this content occasionally. You can usually find the new location by searching for "debug flash player" with Google or equivalent search engine.
To configure your Adobe Debug Flash Player Debugger
When you install BMC Atrium Core, the following files are copied to the webapps directory of your installation for the client-side logging:
- Readme.txt — Contains information about downloading, installing, and configuring the Adobe Flash debugger.
mm.cfg — Contains the configuration information to enable logging on the client side. Copy this file to the location specified in the readme.txt file for your operating system.
The location of the flashlog.txt log file depends on your operating system, as listed in the following table.
Log file location by operating systems
Log file location
Windows 95, Windows 98, Windows ME, Windows 2000, Windows XP
C:\Documents and Settings\<userName>\Application Data\Macromedia\Flash Player\Logs
Apple Macintosh OS X
Each entry in the log provides the following details:
- Timestamp — The date and time of the log entry.
- Log Type — The type of log entry such as warning, error, or information.
- Message — The message for the log entry.