Before migrating BMC Atrium Integration Engine data exchanges to Atrium Integrator
Before migrating BMC Atrium Integration Engine data exchanges to Atrium Integrator, ensure that you have completed the following prerequisites:
Basic configuration prerequisites
Perform the following steps before migrating BMC Atrium Integration Engine data exchanges to Atrium Integrator:
- Ensure that all BMC Atrium Integration Engine data exchanges are working correctly.
- Ensure that the CI mappings are correct in BMC Atrium Integration Engine exchanges.
- Ensure that you can access custom AR System server form while executing AR System server exchange.
Ensure that server name, with alias or IP address, used as target server for Atrium Integrator is working correctly or has appropriate entry in host file.
Prerequisites for different upgrade scenarios
Consider the following scenarios if you have upgraded BMC Atrium CMDB or BMC Remedy Action Request System from previous version to 9.0 version:
|AIE 7.6.04 SP2 or AIE 8.1 installed on a different computer|
|AIE 7.604 SP2 installed on a primary or integration server|
|AIE 7.6.04 SP2 or AIE 8.1 installed on a computer that has midtier installed|
Prerequisites related to external data storage
You must also complete the tasks listed in the following table
External data store
Perform the following action
XML or Comma separated value (CSV) flat file
If BMC Atrium Integration Engine and Atrium Integrator are installed on different servers, manually copy the XML or CSV files to the Atrium Integrator server. The location of the XML or CSV files on the Atrium Integrator server must be the same as the location that was specified for BMC Atrium Integration Engine. For example, if the XML files are stored in the C:\AIE\XMLFiles directory, you must create the same directory structure on the Atrium Integrator server and copy the XML files to that location. If the directory path is different, update the directory path in the AIE to AI Migration Tool in the File name/Table name column. For XML and CSV, before migration, create a connector through AUI wizard. The same connector is used by AIE to AI Migration Tool to migrate the jobs.
For the data exchanges that connect to DB2 UDB data stores, you must add the instances and host names of those DB2 UDB data stores to the db.properties file. The db.properties file is located in the following directory on the Atrium Integrator server: ARInstallationDirectory\diserver\data -integration\ngie\conf
For the data exchanges that connect to Oracle data stores, you must add the Oracle System ID (SID) and host names of those Oracle data stores to the db.properties file. The db.properties file is located in the following directory on the Atrium Integrator server: ARInstallationDirectory\diserver\data-integration\ngie\conf
Non-default target AR server
For a data exchange where the default destination server is set to No and a different CMDB other than the default server is used, update the target connection of the data exchange with User Name: Remedy Application Service and Password: RApp Password