This documentation supports the 9.1 to 9.1 Service Pack 3 version and its patches of BMC Atrium Core. The documentation for version 9.1.04 and its patches is available here.

To view the latest version, select the version from the Product version menu.

Adding CMDB classes to Version Rollup normalization

By default, Version Rollup rules apply to CIs in the BMC_Product class. Use the following procedure to add other classes.

To add a CMDB class to Version Rollup normalization

  1. Open the BMC.CORE.CONFIG:BMC_CMDBComponent form using the direct access URL, and log on as an administrator:
  2. Click the Custom tab.
  3. Search for the record with the following value in the PropertyName field:
  4. In the PropertyValue field, expand the edit box.
  5. Locate the tag for the BMC_Product class:
    <supportedClass nameSpace="BMC.CORE" className="BMC_Product" applicableToChildren="false">
  6. Immediately below the </supportedClass> tag, add a new tag for the class you want to add. 
    For example, add the BMC_SystemSoftware class, like this:
    <supportedClass nameSpace="BMC.CORE" className="BMC_SystemSoftware" applicableToChildren="false"> <attribute> <name> MarketVersion </name> </attribute> </supportedClass>
  7. Click Ok.
  8. Save the record and close the form.
  9. Restart the BMC Remedy AR System server.
Was this page helpful? Yes No Submitting... Thank you