This documentation supports the 9.0 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.

Atrium Integrator logging

You can refer to the following log files to troubleshoot issues with Atrium Integrator:

Mid tier logs

The mid tier log file provides details of all the Atrium Integrator related tasks you can perform from the Atrium Integrator consoles. You can get information about:

  • Issues related to creating, running, stopping, and deleting jobs
  • List of jobs
  • List of job run status
  • Issues related to creating and deleting data store connections
  • Issues related to creating and deleting job schedules

Mid tier log location

  • The mid tier logs are located in the following directory:
    Mid-tierInstallationDirectory\Logs
    You can also configure mid tier log locations to different file.
  • If you are running the Tomcat web server, the Atrium Integrator console log files are located in the following directory on the computer where you installed the mid tier:
    C:\Program Files\Apache Software Foundation\Tomcat 6.0\logs\stdout_currentDate.log

Configuring mid tier log locations to a different file

For better debugging, you can configure the mid tier log location to a different file.

To configure mid tier log location to a different file

  1. Open the log4j.properties file from the following location:
    ARInstallationDirectory\midtier\WEB-INF\classes\log4j.properties
  2. Add the following information in the log4j.properties file:

    log4j.rootLogger=DEBUG, atrium
    log4j.appender.atrium=org.apache.log4j.RollingFileAppender
    log4j.appender.atrium.File=_ARInstallation Directory_/midtier/logs/<filename>.log
    log4j.appender.atrium.MaxFileSize=25MB
    log4j.appender.atrium.MaxBackupIndex=10
    log4j.appender.atrium.layout=org.apache.log4j.PatternLayout
    log4j.appender.atrium.layout.ConversionPattern=%p %t %c - %m%n
    
  3. Save the file.
  4. Open the services-config.xml file from the following location:
    ARInstallationDirectory\midtier\WEB-INF\AtriumIntegrator\flex\services-config.xml
  5. Change the target level=WARN parameter to DEBUG.
  6. Restart the mid tier web server.

Atrium Integrator Carte server logs

The Atrium Integrator Carte server log files contains following information about job and transformation execution:

  • Job start
  • Job stop
  • Transformation start
  • Transformation stop

Atrium Integrator Carter server log directory location:

ARInstallationDirectory\ARServer\Db

Refer to the following files:

  • arcarte.log
  • arcarte-stdout-YYYY-MM-DD.log
  • arcarte-stderr-YYYY-MM-DD.log

ARSYS.ARDBC.PENTAHO plug-in logs

For detailed information about the error messages related to the ARSYS.ARDBC.PENTAHO plug-in.

ARSYS.ARDBC.PENTAHO plug-in log location:

ARInstallationDirectory\ARServer\Db

Refer to the arjavaplugin.log file

Atrium Integrator Spoon logs

Logging file for Atrium Integrator Spoon is located at in the following directory:

%temp%\Spoon.log file

AIE to AI migration utility logs

Note

This section is applicable if you are upgrading from BMC Atrium Core 8.x to 9.x.

The Status messages area in the AIE to AI Migration Tool window displays messages related to the status of the migration process. You can also refer to the log files for troubleshooting information.

AIE to migration utility log location:
ARInstallationDirectory\diserver\data-integration\ngie\log

Refer to the following files:

  • MigrationInfo.txt
  • Migrationdbg.log

Development-to-production utility logs

The development-to-production utility logs provide logging information about migration of jobs and transformation from one computer to another. This log generated when you execute to the development-to-production utility.

Development-to-production utility log location:
ARInstallationDirectory\diserver\data-integration\ngie\log

Refer to the following files:

  • devtoprodout.txt
  • devtoproderror.txt

Atrium Integrator Maintenance tool logs

Atrium Integrator Maintenance tool logs provide logging information about jobs you import using the tool.

Atrium Integrator Maintenance utility log location:

TEMP directory on Windows or the /var/tmp directory on UNIX
Refer to the atriumintegrator_configuration_log.txt file

Atrium Integrator install and upgrade logs

When you are installing or upgrading Atrium Integrator, logging information about jobs and transformations that are imported is available at the following location:

TEMP directory on Microsoft Windows or the /var/tmp directory on UNIX
Refer to the atriumintegrator_install_log.txt file

aiexport utility logs

When you use the aiexport utility to take backup of jobs before upgrading, logging information is available at the following location:

ARInstallationDirectory\diserver\data-integration
Refer to the atriumintegrator_install_log.txt file

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