This documentation supports the 9.0 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.

Adding a customer price or delivery cost to an option, service, or request action

When defining an option, service, or request action, you can use the Price Editor to include optional customer prices or the Cost Editor to include an optional delivery cost. The fields in the Price Editor and the Cost Editor are the same. The only difference is their function.

  • Customer Price — Amount charged to the customer for the option choice.
  • Delivery Cost — Amount that it costs to offer the option choice. This cost can include real cost, notational costs (such as staffing time), and depreciation.

To add a customer price or delivery cost to an option, service, or request action

  1. Click Add new price to open the Price Editor (shown in the following figure), or click Add new cost to open the Cost Editor.

    Price Editor
  2. Enter a name (for example, Per Instance).
  3. From Currency, select a currency type (for example, EUR).
    The default is USD.
  4. Click This is my default to override your previous default settings.
  5. From Units, select a unit of measure.
    You can select GB (Storage), CPU Count, CPU Seconds, CPU % Utilization, Named User, Concurrent User, or Instance (the default).
  6. In Alias, enter an alias to the unit (for example, each).
  7. Click This is my default to override your previous default settings.
  8. From Period, select a time period.
    You can select Hour, Day, Week, Month (the default), Quarter, Year, a One-Time charge, or Other.
  9. In Alias, enter an alias to the unit (for example, every ).
  10. Click This is my default to override your previous default settings.
  11. Click Show Choices with alias to display the alias appear in the Base Deployment Price field.
    Or click Show Choices without alias to hide the aliases.
  12. Click Save.
    The settings appear in the Customer Price or Delivery Cost fields.
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