This documentation applies to the 8.1 version of BMC Atrium Core, which is in "End of Version Support." You will not be able to leave comments.

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Verifying your installed extensions

If your extensions are successfully installed on the server, you can view an entry for the application that added the extensions in the SHARE:Application_Properties form (the following figure).

SHARE:Application_properties form example


To verify installed extensions

  1. Log on to the BMC Remedy AR System server on which you installed the extensions using a web browser.
  2. Open the SHARE:Application_Properties form.
    Use the following direct access URL:
    http://<_midTierServer_>:<_port_>/arsys/forms/<_arSystemServer_>/SHARE:Application_Properties
  3. Make sure that the form is in Search mode.
  4. Click Search.
    A list of entries for various applications that are installed on the server is displayed in the result section of the SHARE:Application_Properties form.
  5. Click the entry that pertains to the application for which you installed the extension.
  6. Verify the details of the extension such as Name and Version.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments

  1. Leonard Warren

    The image is from the BMC Remedy User client and this is no longer supported in v8.1.  Suggest changing the image to reflect the viewing of the form from the browser instead of the user client.

    May 07, 2014 07:11
  2. Hemant Baliwala

    Thanks Lenny. 

    I have updated the image. 

    Regards, 

    Hemant

    May 07, 2014 07:24