This documentation applies to the 8.1 version of BMC Atrium Core, which is in "End of Version Support." You will not be able to leave comments.

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Verifying Atrium Integrator installation

This topic provides instructions for verifying Atrium Integrator installation.

To verify Atrium Integrator installation

  1. From the AR System Administration Console, open the SHARE:Application_Properties form.
  2. Search for a property with the value of BMC Atrium Integrator.
  3. Make sure that the version associated with this property is 8.1.00.


    If you upgraded from version 7.6.04 to 8.1, there should be only one property with the name BMC Atrium Integrator.

  4. From your Temp folder, open the atriumintegrator_Install_log.txt file and search for issues related to installation. If the installation of Atrium Integrator is successful, the following message is saved to the log file:
    BMC Atrium Integrator 8.1.00 install succeeded.
  5. From the data-integration directory residing at C:\Program Files\BMC Software\ARSystem\diserver, make sure that all the files contained in the ngie and NGIE-Sample folders are deployed.
    Verify if the following files are present in the bin folder:
  6. Login to the Atrium Integrator console and verify if all the sample jobs are populated in the jobs list.

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  1. Chad Johnson

    The form name specified in step one is incorrect.  The correct form name is SHARE:Application_Properties.

    Mar 21, 2013 09:40
    1. Joseph Logan

      I've updated the form name. Thanks for commenting.

      Mar 21, 2013 10:47
  2. Maryjo Carroll

    What does it mean "make sure all file are deployed".  How do you deploy them?

    Thank you.

    Mar 21, 2013 05:15
    1. Hemant Baliwala

      Hi Marjyo, 

      Thanks for the comment. I have updated the information. 


      May 03, 2013 09:32
  3. Vincenzo Manzi

    Probably the instruction should be updated. For example BMC Atrium Integration Engine is the correct Property Value to search. Moreover all files to search for are not present but installation log it perfect. Obviously I don't know if it is only my case.

    Jul 08, 2014 05:00
  4. Hemant Baliwala

    Hi Vincenzo, 

    Thanks for your comment. 

    BMC Atrium Integration Engine is the value for AIE. 

    After you install AI (BMC Atrium Integrator), you will see the documented value. 

    Please note, AIE is now replaced by AI. 



    Jul 08, 2014 05:17
    1. Vincenzo Manzi

      Hi Hermant,

      you are right. Is it a problem that I installed AIE instead of AI?

      In any case is it possible to uninstall it and put the right one? If not can they co-exist.



      Jul 08, 2014 06:11
      1. Hemant Baliwala

        Hi Vincenzo, 

        You can install AI with AIE. No need to uninstall AIE. However, if you have data exchanges created using AIE, you need to migrate them as jobs for AI. 

        Following topics will help you:



        Jul 08, 2014 06:19
  5. Worawut Ekarat

    Is ngie and NGIE-Sample folders located directly under C:\Program Files\BMC Software\ARSystem\diserver\? I need to make sure because in my case, I can open AI from Atrium Console, but didn't see AI in SHARE:Application_Properties form. 

    Mar 23, 2015 10:50
    1. Amol Redij

       Hi Ekarat,

      Thank you for the comment.

      There could be some issues with the setup. You may please speak to support team for this problem resolution.


      Amol Redij

      Apr 06, 2015 07:43