Performing a new installation
The following topics are provided:
BMC Atrium Core installers
To install the entire BMC Atrium Core environment you need to run the BMC Atrium Core and the Atrium Integrator installers.
Using the BMC Atrium Core installer you can install the following components
- BMC Atrium CMDB
When you install The BMC Atrium CMDB the Normalization Engine, Product Catalog, and Reconciliation Engine are also available.
- BMC Atrium Core Web Services
The BMC Atrium Web Services infrastructure is installed with BMC Atrium Web services.
- BMC Atrium Core Web Registry
Install BMC Atrium Core Web Services and BMC Atrium Core Web Registry on a separate computer from the BMC Atrium CMDB.
- BMC Atrium Integration Engine
BMC recommends you use Atrium Integrator instead of BMC Atrium Integration Engine.
Using the Atrium Integrator installers (server and client) you can install the following components:
- Atrium Integrator server
- Atrium Integrator client
BMC Atrium Core installation modes
If an earlier version of BMC Atrium Core component already exists on a computer, you must first upgrade that component and then proceed with new installation of the remaining components.
When you start the installer, you can choose one or more features to install at one time. Because certain applications depend on a specific set of features, you need to run the installer multiple times to install all of the features in the solution. For example, you need to first install the BMC Atrium CMDB on one computer and then run the installer again to install the BMC Atrium Core Web Services and BMC Atrium Core Web Registry on a different computer.
On a single computer
To install BMC Atrium Core on a single computer you need to first install BMC Remedy AR system.
In an BMC Remedy AR system server group environment
When you install BMC Atrium Core in an AR System server group environment, it is recommended that you first prepare the complete primary stack and then the secondary stack. See, Installing in a server group.
Running the installer in silent mode allows for installation of BMC Atrium Core without user intervention. See, Installing in Silent mode.
- To reduce installation time, do not install the products over the wide area network (WAN).
- The Atrium Core installer does not install Product Catalog Data. For more information, see:
- Ensure that your installation directory does not contain special characters.
- Accept the default values displayed in the installer panel.
- License the AR System server before you start installation.
- If you have BMC SIM in your environment, and the SMS database is on a different computer than the one where the BMC Atrium Integration Engine service runs, the BMC Atrium Integration Engine service must be configured to use a Windows Authentication login in Connection Settings.
- The AR System server that the application connects to must be running.
- No users must be logged in to the AR System server during the installation.
- Enable the creation of 8.3 file names and directories for all long file names and directories before running the BMC Atrium Core installation.
- An initiation of the BMC Atrium Core installation from the Command Prompt might fail if you use parameters (representing the path to the BMC Atrium Core installation directory) with spaces. So that short paths are supported while installing BMC Atrium Core, make sure that the creation of 8.3 file names and directories for all long file names and directories is enabled on your Windows computer. For more information about 8.3 file names, see Microsoft Support.
The BMC Atrium Core installer sets the IATEMPDIR environment variable to the /tmp, /var/tmp, or the %TEMP% directory. The /tmp, /var/tmp, and the %TEMP% directories should have at least 2 GB of free disk space for the installer to deploy the BMC Atrium Core files and directories temporarily. If you set the IATEMPDIR variable to a different directory, make sure that this directory has at least 2 GB of free space.
Do this first
Before you run the BMC Atrium Core installer, close applications that are running. A running application might consume some processes that are required by the BMC Atrium Core installer for deploying the installation files and directories. If you do not close such applications, the installation does not proceed.