This documentation applies to the 8.1 version of BMC Atrium Core, which is in "End of Version Support." You will not be able to leave comments.

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Installing BMC Atrium CMDB extensions

You can install BMC Atrium CMDB extensions in the following ways:

When you have completed installing the extensions, see Verifying your installed extensions.

Possible outcomes of extension installations

When you install an extension, the following outcomes are possible:

  • Passed — The execution of XML was successful.
  • Failed — The execution of the extension caused an error.
  • Extension upgraded = The version of the extension in the file is greater than that found in the BMC Remedy AR System server, the extension in the file is executed and installed.
  • Extension already exists — The version of the extension in the file is same as that found in the BMC Remedy AR System server.
  • New Version of Extension already exists — The version of the extension in the file is smaller than that found in the BMC Remedy AR System server.
  • Extension already failed — An installation of the extension you are trying to install has already failed. You are unable to complete the extension installation. Contact BMC Customer Support to resolve the issue.
  • Extension in running state — A previous installation of the extension is already running, such as when you stop the extension installation before it has completed. You are unable to complete the extension installation. Contact BMC Customer Support to resolve the issue.
  • Dependency Failure — The version conditions mentioned in the XML file (such as <ar_version_condition> and <version_condition>) do not comply with that of BMC Remedy AR System server.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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