This documentation applies to the 8.1 version of BMC Atrium Core, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Installing

This topic describes the basic steps required to install BMC Remedy AR System and BMC Atrium Core.

Preparing for installation

Step

Task

1

Review the Planning topics.

2

Review the BMC Remedy AR System and BMC Atrium compatibility matrix for the latest, most complete information about platforms currently supported by BMC Remedy and BMC Atrium products.

Note: To access this information, you must log in with your BMC support login and password.

3

Review the requirements for your computer platform. 
There are also some additional BMC Atrium Core requirements.

4

Obtain the installer.

5

Complete the planning spreadsheet.

6

Prepare your database before you start the installation.

7

Prepare your environment before you start the installation.

8

Prepare your components and applications before you start the installation.

Running the installation

Step

Task

9

(optional) Install BMC Atrium Single Sign-On.

Review the BMC Atrium Single Sign-On installation instructions carefully before you install BMC Atrium Core.

10

Run the AR System installation to install the AR System server and other features.

11

Back up the BMC Remedy AR System database. This enables you to restore BMC Remedy AR System to its pre-installation state if you encounter problems.

Note: The product workflow is installed in overwrite mode.

12

Run the BMC Remedy Mid Tier installation.

13

Activate the server and application licenses.

14

Complete the pre-installation procedures for new installations of BMC Atrium Core.

15

Run the BMC Atrium Core installation.

Performing the post-installation procedures

Related topics

Configuring after installation
BMC Atrium Core installation issues
Install and upgrade known and corrected issues

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments