Downloading the installation files (new installations)
This page explains how to obtain the files that you need for installation.
You can only download installation files from the solution that you purchased (for example, BMC Remedy IT Service Management or BMC Cloud Lifecycle Management). Find the solution that you purchased on the EPD site; from there, you can locate the correct product, version, and installation ZIP files.
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Where to go from here
For more information on licensing, see:
Activating application licenses (new installations)
Obtaining BMC Remedy license keys for a new installation
License types overview