Downloading the installation files
This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site. To understand which files you are entitled to download based on the licenses that you purchased, see License entitlements. This topic contains the following sections:
Downloading the files
The BMC Atrium Core product installation program includes the latest service packs and patches. If you are installing the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for the BMC Atrium Core product, you will perform an upgrade of the product to apply the latest changes. You can find information about service packs and patches under Release notes and notices topic.
The installation program for the latest service pack or patch also includes the full installation of the product. To install the product for the first time or apply product updates, select the Product Patches tab and download the latest service pack or patch.
To download files
Create a directory in which to place the downloaded files.
On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.
- Go to http://www.bmc.com/available/epd.html.
- At the logon prompt, enter your user ID and password, and click Submit.
- On the Export Compliance and Access Terms page, provide the required information, accept the terms of the agreements, and click Continue.
- If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
- Verify that the correct profile is displayed for your download purpose, and perform one of the following actions:
- If you are downloading files for a product installation or service pack, select the Licensed Products tab.
- If you are downloading files for a patch, select the Product Patches tab.
- Expand BMC Atrium Core to show the available versions.
- Expand BMC Atrium Core version 8.1.01 for the appropriate platform and language.
- Select the check boxes next to the files and documents that you want to download.
- Click Download (FTP) or Download Manager:
- Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
- Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
Enabling search in the offline documentation
The Offline Documentation - Atrium Core version 8.1.01 zip file contains an archived version of the online documentation. For the latest and most comprehensive content, see the BMC Online Technical Documentation Portal.
To enable search in the offline documentation
Deploy the offline documentation on a web server by using one of the following methods:
- If this is the first BMC offline documentation archive that you are installing on the web server, extract the zip file to the web application deployment folder of your web container (servlet container).
For example, with an Apache Tomcat web server, extract the zip file to tomcatInstallationDirectory\webapps.
- If at least one BMC offline documentation archive is already installed on the web server, perform the following steps:
- Extract the zip file to your hard drive.
- Open the extracted localhelp folder.
- Copy only the BMC Atrium Core 8.1.01 folder and the BMC Atrium Core 8.1.01.map.txt file to the localhelp folder of your web container (servlet container).
For example, if you are deploying BMC Asset Management 8.1 documentation to an Apache Tomcat web server, copy the asset81 folder and the BMC Asset Management 8.1.map.txt file to <TomcatInstallationDirectory>\webapps\localhelp. Do not include the other folders and file.
To view the offline documentation in a browser
Type the following URL:
Where to go from here
Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.
For installation instructions, see Performing the installation.