BMC AR System and BMC Atrium Core software requirements for an upgrade
Environment | BMC Remedy ITSM | BMC Analytics for BSM | BMC Dashboards for BSM | Number of managed devices |
---|---|---|---|---|
Proof of concept (POC) | 50 | 5 | 2 | 1,000 or fewer |
Small | 800 | 50 | 5 | 2,000 or fewer |
Medium | 2000 | 100 | 10 | 10,000 or fewer |
Large | 5000 | 250 | 50 | 30,000 or fewer |
Recommended deployment of applications and hardware
BMC published guidelines for hardware sizing based on a series of enterprise-scale tests to demonstrate the scalability and performance of the following applications:
- BMC Remedy IT Service Management Suite (BMC Remedy ITSM Suite)
- BMC Service Request Management
- BMC Knowledge Management
- BMC Atrium Configuration Management Database (BMC Atrium CMDB) applications
Note
These tests were conducted by BMC and Dell at the Dell Solution Center in Austin, Texas in December, 2011. For the benchmarking results, see the Performance and Scalability of 7.6.04 SP1 BMC Remedy IT Service Management Suite, BMC Service Request Management, BMC Knowledge Management, and BMC Atrium on Windows white paper.
Review the following hardware requirements for sizing carefully.
Component | POC | Small | Medium | Large |
---|---|---|---|---|
BMC Remedy AR System mid tier servers | None: Services combined with AR System server | 2 servers: | 2 servers: | 5 servers: |
BMC Remedy AR System Web Services | None: Services combined with AR System server | 1 server: | 1 server: | 2 servers: |
SAP BusinessObjects CMS Server (for BMC Analytics for BSM) | 1 server: | 1 server: | 1 server: | 1 server: |
BMC Remedy AR System server (user) | 1 server: | 2 servers: | 2 servers: | 5 servers: |
BMC Remedy AR System server (back end) | 1 server: | 2 servers: | 2 servers: | 2 servers: |
BMC Atrium Single Sign On | None: Services combined with AR System server | 1 server: | 1 server: | 1 server: |
BMC Dashboards for BSM Server (with DIL) | None: Services combined with AR System server | 1 server: | 1 server: | 1 server: |
SAP BusinessObjects Web Intelligence Reports Server (for BMC Analytics for BSM) | None: Services combined with SAP CMS server | 1 server: | 1 server: | 1 server: |
BMC Atrium Orchestrator Configuration Distribution Peer (CDP) and HA-CDP | 1 server with (No HA): | 2 servers: | 2 servers: | 2 servers: |
Comments