Atrium Integrator Spoon support
BMC provides limited support for Atrium Integrator Spoon and you must consider the following:
- Install and use only the Pentaho and Atrium Integrator Spoon version that is packaged with the BMC Remedy AR System installer. For more information see, Installing BMC Remedy AR System (new installations).
- Though Pentaho Spoon is supported on other platforms, BMC supports Atrium Integrator Spoon only on the Windows platform. For more information see, Checking the compatibility matrix for system requirements and supported configurations for new installations.
- BMC supports selected steps from those provided in the Spoon. See, Adding intermediate steps to a Atrium Integrator transformation for the list of supported steps. This list will be revisited periodically and support for new steps might be added or removed during each revision. Any queries around complex customization using unsupported steps will be addressed selectively and at discretion of BMC. For information about steps other than supported by BMC, see the Pentaho documentation.
- BMC supports selected vendor databases which include – IBM DB2, MS SQL Server, Oracle, Sybase, and My SQL. So for example, when you are using the Table Input or Table output step you can point only to the BMC supported vendor databases.