This documentation applies to the 8.0 version of BMC Atrium Core, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Installing

This topic describes the basic steps required to install BMC Remedy AR System and BMC Atrium Core.

Important

Before you start the BMC Atrium Core installation:

Preparing to install

Step

Task

1

Review the BMC Remedy AR System and BMC Atrium compatibility matrix for the latest, most complete information about platforms currently supported by BMC Remedy and BMC Atrium products.

Note

To access this information, you must log in with your BMC support login and password.

2

Review the requirements for your computer platform:
a. Review the hardware requirements for your computer platform.
b. Review the software requirements for your computer platform.
c. Review the 32-bit and 64-bit requirements for your computer.

3

Prepare your database before you start the installation.

4

Obtain licenses for BMC AR System Server and other BMC products.

5

Complete the MS Excel planning spreadsheet.

6

Obtain the installation files.

7

Review and complete the pre-installation procedures.

Running the installation

Step

Task

8

(optional) Install BMC Atrium Single Sign-On.

Note


When you click the Install BMC Atrium Single Sign-On link, you leave the BMC Atrium Core 8.0 wiki space. Review the BMC Atrium Single Sign-On installation instructions carefully before you install BMC Atrium Core.

9

Run the AR System installation to install the AR System server and other features.

10

Back up the BMC Remedy AR System database. This enables you to restore BMC Remedy AR System to its pre-installation state if you encounter problems.

Note

The product workflow is installed in overwrite mode.

11

Run the BMC Remedy Mid Tier installation.

12

Activate the server and application licenses.

13

Run the BMC Atrium Core installation.

Performing the post-installation procedures

 

Step

Task

14

Perform the AR System post-installation procedures.

15

Perform the BMC Atrium Core post-configuration procedures.

Related topics

Using the silent installer
Uninstalling BMC Atrium Core

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments