This topic describes the basic steps required to install BMC Remedy AR System and BMC Atrium Core.
Before you start the BMC Atrium Core installation:
- Review the Planning topics.
- Make sure that you have properly prepared and installed the BMC Remedy AR System server.
Preparing to install
Review the BMC Remedy AR System and BMC Atrium compatibility matrix for the latest, most complete information about platforms currently supported by BMC Remedy and BMC Atrium products.
To access this information, you must log in with your BMC support login and password.
Review the requirements for your computer platform:
Prepare your database before you start the installation.
Obtain licenses for BMC AR System Server and other BMC products.
Running the installation
(optional) Install BMC Atrium Single Sign-On.
Run the AR System installation to install the AR System server and other features.
Back up the BMC Remedy AR System database. This enables you to restore BMC Remedy AR System to its pre-installation state if you encounter problems.
The product workflow is installed in overwrite mode.
Performing the post-installation procedures