Deprecated and discontinued features

The self-help menu is no longer available. In the coming months, we plan to provide a new self-help system that is streamlined to provide the most useful content. You can continue to find answers to your questions in the online documentation or in our BMC Helix CMDB video playlist .

Starting with the version 21.3.04 release, BMC will not support H2 Database Engine and Vertica database, due to third-party security vulnerabilities.

When you create an Atrium Integrator Spoon job, you will no longer be able to connect to an H2 Database or Vertica database. The existing jobs that refer to these databases will not work anymore.

After upgrading, delete all the other connections that refer to H2 and Vertica databases to make sure other jobs that are connected to these databases do not cause errors.

You must manually recreate the jobs and connect to a different database.

Starting with the 21.02 release (targeted for February 2021), BMC will not support the use of Microsoft Internet Explorer version 11 with BMC CMDB.

For a complete list of BMC products that will no longer support Internet Explorer 11, see the BMC Customer Support Communities page .

As technology continues to advance, it has become more challenging to resolve browser-specific issues related to Internet Explorer 11. We may attempt to fix some issues related to that version, but some features may not work as expected.

Because of security compromises and performance issues, we recommend that you do not use Internet Explorer 11. Instead, we encourage you to switch to other fully supported browsers.

BMC will still support Internet Explorer 11 on releases of BMC products prior to version 21.02 where Internet Explorer 11 was already supported.

Important: Microsoft still supports Internet Explorer 11 on some operating systems (including Microsoft Windows 8.1 and 10 and Windows Server 2012 and 2016). For more information, see the Microsoft Lifecycle FAQ - Internet Explorer and Edge page.