This documentation supports the 22.1 version of BMC Helix CMDB, which is available only to BMC Helix customers (SaaS).

To view an earlier version, select the version from the Product version menu.

Creating a CI for a new service model

In BMC Helix CMDB, most configuration items (CIs) are created by discovery applications, such as BMC Helix Discovery. Sometimes, you might want to  create CIs manually and then use those CIs to build a service model. In such scenarios, you can create a CI for any non production dataset.

Before you begin

An administrator must set the default web path to the Mid Tier server. For detailed steps, see Configuring the default web path of the Mid Tier server in AR System Administration Console.

To create a CI

Perform the following steps to create a CI for a non-production dataset:

  1. In CMDB Portal, select CIs > Create CI.
    The Create CI dialog box opens.
  2. Select a dataset and a class.
    You are now prompted to enter a name and short description for the CI.
  3. Specify these details, and then click Save to save the CI information.
    The CI is created and you can see it in the CMDB Explorer.

You can now add edit the CI or add another CI to this dataset, and perform all other operations on the CI as described in Working with CIs and relationships.

To verify that the CI has been created, search the dataset for the CI.

Where to go from here

Designing a service model

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