Release notes and notices

Learn what’s new or changed for BMC Helix CMDB 21.3, including new features, urgent issues, documentation updates, and fixes or patches.

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AR System Release notes

BMC Helix ITSM Release notes

Smart IT Release notes

Known and corrected issues

Support information

Date	Summary	Reference
January 23, 2023	Multiple issues corrected. Patch 8 for version 21.3 is available for SaaS subscribers.	21.3 patches
December 20, 2022	Multiple issues corrected. Patch 7 for version 21.3 is available for SaaS subscribers.	21.3 patches
December 1, 2022	Issues that were corrected by 21.3 patch 6 and issues that remain open Patch 6 for version 21.3 is available for on-premises customers. The following updates are available in this patch: Updated support for Kubernetes and OpenShift Support for self-signed and CA signed certificates Updated support for Ingress controller Automated setting up of BMC Deployment Engine	21.3 patches
October 3, 2022	Updates to Patch 6 for version 21.3 are available for SaaS subscribers.	21.3 patches
September 2, 2022	Multiple issues corrected. Patch 6 for version 21.3 is available for SaaS subscribers.	21.3 patches
August 1, 2022	Patch 5 for version 21.3 is available for on-premises customers. The following updates are available in this patch: Enhancements to Fluent Bit deployment Enhancements to Support Assistant tool Rollback BMC Helix ITSM deployment	21.3 patches
May 23, 2022	Patch 5 for version 21.3 is available for SaaS subscribers.	21.3 patches
March 23, 2022	Patch 4 for version 21.3 is available for SaaS and on-premises customers. The following updates are available in this patch: (On-premises) The Support Assistant tool is available as a sidecar container with non-root user privileges. (On-premises) Support for four different deployment size templates. Discontinued support for H2 Database Engine and Vertica database, due to third-party security vulnerabilities.	21.3 patches
February 08, 2022	Patch 3 for version 21.3 is available for SaaS customers.	21.3 patches
January 05, 2022	Patch 2 for version 21.3 is available for on-premises customers.	21.3 patches
October 04, 2021	Enhancements available in this release: CMDB Explorer enhancements Quick Edit: edit CIs and relationships within the Explorer view. Collapse: Hide parent and children CIs from the Explorer view. Show relationship details: View changes made to relationships and compare with the corresponding values in the production dataset. New attribute added to BaseElement class to store cloud resource IDs. View information in full-screen mode in Class Manager UI	21.3 enhancements
August 23, 2021	View the information about CIs and relationships, and CMDB data quality metrics in the following out-of-the-box BMC Helix CMDB dashboards: CMDB Overview CMDB Data Quality	BMC Helix CMDB Dashboards

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