Release notes and notices

Learn what’s new or changed for BMC Helix CMDB 21.3, including new features, urgent issues, documentation updates, and fixes or patches.

Tip

To stay informed of changes to this space, place a watch on this page.

Related topics

AR System Release notes Open link

BMC Helix ITSM Release notes Open link

Smart IT Release notes Open link

Known and corrected issues

Support information

Date	Summary	Reference
September 5, 2023	Issues that were corrected by 21.3 patch 10 and issues that remain open. Patch 10 for version 21.3 is available for on-premises customers and SaaS subscribers. The following updates are available in this patch: Support for Kubernetes 1.25 and OpenShift 4.12 Support for Ingress 1.7.0 and Helm 3.11 Additional products available for on-premises installation	21.3 patches
June 15, 2023	Multiple issues corrected. Patch 9 for version 21.3 is available for SaaS subscribers.	21.3 patches
January 23, 2023	Multiple issues corrected. Patch 8 for version 21.3 is available for SaaS subscribers.	21.3 patches
December 20, 2022	Multiple issues corrected. Patch 7 for version 21.3 is available for SaaS subscribers.	21.3 patches
December 1, 2022	Issues that were corrected by 21.3 patch 6 and issues that remain open Patch 6 for version 21.3 is available for on-premises customers. The following updates are available in this patch: Updated support for Kubernetes and OpenShift Support for self-signed and CA signed certificates Updated support for Ingress controller Automated setting up of BMC Deployment Engine	21.3 patches
October 3, 2022	Updates to Patch 6 for version 21.3 are available for SaaS subscribers.	21.3 patches
September 2, 2022	Multiple issues corrected. Patch 6 for version 21.3 is available for SaaS subscribers.	21.3 patches
August 1, 2022	Patch 5 for version 21.3 is available for on-premises customers. The following updates are available in this patch: Enhancements to Fluent Bit deployment Enhancements to Support Assistant tool Rollback BMC Helix ITSM deployment	21.3 patches
May 23, 2022	Patch 5 for version 21.3 is available for SaaS subscribers.	21.3 patches
March 23, 2022	Patch 4 for version 21.3 is available for SaaS and on-premises customers. The following updates are available in this patch: (On-premises) The Support Assistant tool is available as a sidecar container with non-root user privileges. (On-premises) Support for four different deployment size templates. Discontinued support for H2 Database Engine and Vertica database, due to third-party security vulnerabilities.	21.3 patches
February 08, 2022	Patch 3 for version 21.3 is available for SaaS customers.	21.3 patches
January 05, 2022	Patch 2 for version 21.3 is available for on-premises customers.	21.3 patches
October 04, 2021	Enhancements available in this release: CMDB Explorer enhancements Quick Edit: edit CIs and relationships within the Explorer view. Collapse: Hide parent and children CIs from the Explorer view. Show relationship details: View changes made to relationships and compare with the corresponding values in the production dataset. New attribute added to BaseElement class to store cloud resource IDs. View information in full-screen mode in Class Manager UI	21.3 enhancements
August 23, 2021	View the information about CIs and relationships, and CMDB data quality metrics in the following out-of-the-box BMC Helix CMDB dashboards: CMDB Overview CMDB Data Quality	BMC Helix CMDB Dashboards

Release notes and notices

Comments