This documentation supports the 21.3 version of BMC Helix CMDB.

To view an earlier version, select the version from the Product version menu.


This section contains information about administering the following BMC Helix CMDB components:

Task or conceptReference
Create and manage datasets and also set permissions to the datasets.Managing data sources and datasets in BMC Helix CMDB

Configure the core CMDB components

Configuring core CMDB components and plug-ins

AR System plug-ins related to CMDB such as Atrium Integrator Pentaho, Dynamic Service Modeling, Federated data, CMDB Impact Simulator, and so on.

AR System plug-ins related to CMDB
Setting ports that communicate with various componentsBest practices for setting ports with RPC program numbers or queues and threads
Share business service CI information with other applicationsSetting up service context to share business service CI information with other applications

Provide access to the CMDB Portal for a better user experience.

Configuring the URL to access CMDB Portal through Mid Tier
Understand the relationships between users, groups, and roles.Roles and permissions
Setting up normalization engine permissions for multi-tenancy and normalization rules to set row-level permissions.Setting the Normalization Engine permissions for multi-tenancy

Control users' access to specific features of the CMDB Portal.

Providing users with permissions to access the CMDB Portal by using groups and roles

Configure the AR System server to allow your users to open a CI in the old flex UI in sandbox mode.

Configuring the default web path of the Mid Tier server in AR System Administration Console

Customize how CMDB calculates health and completeness metrics on the dashboard.

Configuring Key Performance Indicators for CMDB
Exclude classes and and datasets used to calculate the dashboard metrics.Excluding classes and datasets for processing Dashboard parameters

Promote CDM definitions across environments using Deployment Application.

Promoting CMDB CDM Definitions across environments
Prepare your data for normalization.Preparing for normalization
Manage the approval status, categorization, development status, and other attributes of products.Managing the Product Catalog

Define archiving criteria for configuration items (CIs) in the CMDB.

Archiving CMDB data

Configure CMDB Web Services.

Configuring BMC Helix CMDB web services
Managing web services security policies.Access and authentication for web services
Modify the data model.Modifying the data model by using Class Manager

Access external data through the CMDB.

Accessing external data through CMDB by using Federation
Create a service catalog to define the resources that deliver business services, models their behaviors and functional relationships, and manages the delivery of the resulting services.Managing a service catalog by using CMDB Explorer
Build a service model to be able to see how CI failures propagate and impact the upstream services.Building a service model
Monitor the impact of various events on a business service.Monitoring the impact of events on a business service
Enable audit for classes and attributesAuditing changes to CIs

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