This documentation supports the 21.05 version of BMC Helix CMDB.

To view an earlier version, select the version from the Product version menu

Verifying whether Reconciliation Engine changes are implemented

The BMC Helix CMDB server notifies the Reconciliation Engine when configuration changes are made using the Settings link from the navigation bar on the Reconciliation Manager tab. The Reconciliation Engine then periodically checks whether a signal failed to be successfully delivered.

Note

If the configuration changes are not immediately implemented in the Reconciliation Engine, you might need to query the Application Pending form to view the configuration changes record. The record will no longer be visible if the changes have been implemented. If you are still able to view the record, wait for a few minutes and then try again.

To implement the reconciliation engine configuration changes 

  1. Query the Application Pending form for the configuration changes record.
    If you do not view the record anymore, it means that the changes have already taken affect.
  2. If you view the record in the Application Pending form, you might need to wait longer for the changes to be implemented.


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