This documentation supports the 21.05 version of BMC Helix CMDB.

To view an earlier version, select the version from the Product version menu

Creating a reconciliation job

After you normalize the CIs in your data sets, a reconciliation job helps reconcile the duplicate CIs in the data sets and create the final production data set.

A reconciliation job typically contains identify and merge activities that identify the duplicate CIs and merges them, based on the rules that you define.

Optionally, you can add a purge activity to a reconciliation job to delete unwanted CIs in your environment, based on purge instances.

You can create a standard or a custom reconciliation job to reconcile the duplicate CIs. For a custom reconciliation job, you must define and use custom ID (identification) rules.

Related topics

Reconciliation best practices

Creating qualification rules for reconciliation activities

Default merge settings

BMC Community blog about Helix Support Focus on CMDB Reconciliation Open link


When running standard reconciliation jobs, use standard identification and merge rules that are provided out of the box. When creating custom reconciliation jobs, create and use custom identification and merge rules. 

If you are migrating from an older version of BMC CMDB and if a custom job uses a standard rule, you must delete those jobs and recreate the custom job with custom rules.

After recreating the jobs, perform the migration tasks. 

The following topics explain how you can create these reconciliation jobs: 

Best practice

We recommend that you reconcile only CIs that have been normalized or that do not require normalization. To reconcile normalized CIs, enable the Process Normalized CIs Only option in the Create Job or Edit Job window.
Additionally, watch the following video (03:20)to learn about editing the standard reconciliation rules for Identify and Merge activities:

Was this page helpful? Yes No Submitting... Thank you