This documentation supports the 21.02 version of BMC Helix CMDB.

To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Helix CMDB 21.02, including new features, urgent issues, documentation updates, and fixes or patches.


To stay informed of changes to this space, place a watch on this page.

Related topics

AR System Release notes Open link

BMC Helix ITSM Release notes Open link

Smart Reporting Release notes Open link

Smart IT Release notes Open link

Known and corrected issues

Support information




May 12, 2021Exporting reconciliation job definitionsUse the Reconciliation Job Export utility to migrate reconciliation job definitions by creating an ARX file.
March 17, 2021 21.02 enhancements

Enhancements available in this release:

  • Reconciliation Engine - Edit standard identification and merge rules.
  • Reconciliation Engine - Manage queued jobs from the reconciliation page.
  • Audit - View audit history for related classes.
  • CMDB Explorer optimizations.
  • Atrium Core console (Limited browsers only) - Access Atrium Core Console from CMDB Portal.
March 17, 2021

Discontinued support for BMC Impact Model Designer from BMC Helix CMDB

BMC Impact Model Designer has been deprecated from BMC Helix CMDB. You can access this feature from TrueSight Infrastructure Management. For information about using Impact Model Designer from TrueSight Infrastructure Management, see Administering service models Open link and Configuring service models using CMDB forms Open link .

See Deprecated features.

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