Review the BMC Helix CMDB 21.02 enhancements for features that will benefit your organization and to understand changes that might impact your users.
Product name change for BMC CMDB
BMC CMDB is renamed to BMC Helix CMDB. While the product names have changed in 21.02, some instances in the product documentation still refer to the previous product name.
To learn about other product name changes, see .
CMDB Explorer optimizations
CMDB Portal provides the following enhancements for better view and management of CIs from CMDB Explorer:
- Locate CIs - Search for a CI by entering the CI name in the Locate CIs field in the CMDB Explorer.
- Remove CIs - Use Select Mode to select a CI and remove it from the Explorer view.
Layout - Use the Layout toggle key to switch between Linear view and Curve view of the relationships between CIs in CMDB Explorer.
For more information about simplifying the CMDB Explorer view, see Searching and viewing CIs and relationships in CMDB Explorer.
Edit standard identification and merge rules
CMDB Portal offers the ability to edit the standard rules for identification and merge activities that are available by default. It is easier to manage the standard reconciliation jobs that have Identify and Merge activities by changing the standard rules instead of creating custom rules and custom reconciliation jobs.
For more information about editing the standard rules, see:
View and cancel queued jobs in reconciliation
From BMC Helix CMDB 21.02, the jobs that are stuck in queue are displayed on the reconciliation page in the Queued tab. You no longer need to access the queued jobs by using backend forms. You can view and cancel the jobs from the queue from the CMDB Portal. For more information about queued jobs, see Monitoring a reconciliation job.
New launch point in CMDB Portal for accessing Adobe Flash-based CMDB components
If you are using a browser that supports Adobe Flash, you can still access the Flash-based BMC Helix CMDB components from CMDB Portal. For more information about accessing the components in Flash-based UI, see Accessing components of BMC Atrium Core Console.
View audit history for related classes
After you make any changes to a CI, you can view the audit history for that class and for all the related classes. You can use the Include related records check box to view the audit history for the related records.
For more information about viewing audit history, see Viewing the history of changes to a CI.
What else changed in this release
The following table lists the changes in the product behavior:
|Update||Product behavior in versions earlier than 21.02||Product behavior in version 21.02|
|Dataset configurations for normalization|
You cannot disable normalization for a dataset. You must define the appropriate normalization job settings in the Normalization configurations for all datasets in Core configurations and on the normalization job creation page in CMDB Portal.
|You can enable or disable normalization for specific datasets by using the Enable normalization option in Normalization mode. For more information about normalization modes for datasets, see Configuring normalization settings for datasets.|
|Reconciliation jobs with missing job definitions||You must investigate every job to understand if there are any errors in the reconciliation job definitions.|
If there are jobs with missing or incorrect information, the reconciliation page displays a message with a link to the list of such jobs.
The following image shows the message with a link to the list of jobs that appears on the reconciliation page:
For information about troubleshooting the jobs with missing job definitions, see Troubleshooting Reconciliation Engine jobs that do not start or finish.
You cannot specify the hierarchy levels for CIs that are displayed in CMDB Explorer
From the CMDB UI Preferences tab in Configurations, you can customize the CMDB Explorer view by configuring the following parameters:
For more information about configuring the CMDB Explorer view, see Searching and viewing CIs and relationships in CMDB Explorer
|Audit||You cannot view the CI changes that affect related classes.|
From the CMDB UI Preferences tab in Configurations, you can set the default view for viewing the audit history of related classes.
For more information about audit history of related classes, see Viewing the history of changes to a CI.
|Support for Internet Explorer version 11 is deprecated|
BMC Helix CMDB supports Internet Explorer version 11.
As , the support for Internet Explorer version 11 is now deprecated. We encourage you to switch to other fully supported browsers listed for BMC Helix CMDB in the .
For a complete list of BMC products that no longer support Internet Explorer 11, see the .
|Append to lists option in custom merge precedence rules||The source dataset with highest precedence value overwrites the value in production dataset.|
Use the Append to lists feature while configuring the merge precedence rules. You can specify whether the the value from the source dataset with the highest precedence appends to or overwrites the value in the production dataset.
For more information about merge precedence rules, see Creating precedence sets and associations for reconciliation merge activities.
(Google Chrome browser version 80 and later)
No support for active links that run on
When you click the browser closebutton, the current window or all open browser windows are closed.
With Google Chrome version 80 and later, the active links that run on the
Set the Execute-Window-Close-Undisplay-Activelinks parameter in Centralized Configuration to
For more information about the Execute-Window-Close-Undisplay-Activelinks parameter, see .
(Default) When the Execute-Window-Close-Undisplay-Activelinks parameter in Centralized Configuration is set to
When the Execute-Window-Close-Undisplay-Activelinks parameter in Centralized Configuration is set to
For information about the list of modified active links, see .