This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Troubleshooting CMDB plug-in issues

Several BMC CMDB plug-ins are installed and configured during BMC CMDB installation. If a plug-in is not functioning the way it should, you might see error messages in the log file at the <atriumCoreInstallatiofolder>/logs/ location. Usually, each plug-in has its own log file but an error message might also appear in the AtriumpluginSvr.log or the AtriumCoreSvr.log file.

To effectively resolve plug-in issues, see the following topics:  

Related topics

Enabling logs for the plug-ins server

Enabling plug-ins Open link

Configuring core CMDB components and plug-ins

Centralized configuration Open link


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