This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Product Catalog error messages

The following table lists the error number, message type, message text, description, and solution for each Product Catalog error.

Oops, it seems that you need to place a table or a macro generating a table within the Table Filter macro.

The table is being loaded. Please wait for a bit ...

Product Catalog error messages

Error number

Message type

Message textExplanation

User response

48509

Error

You cannot create a company from a Spoke system.

You are attempting to create a company on a Remedy ITSM suite system that is configured as a spoke.

Make sure that you create a company on a Remedy ITSM suite system that is configured as a hub.

48510

Error

This system is a Hub server, you must provide a Spoke server name to register a company.You did not select a spoke server from the Spoke Server list on the Hub and Spoke tab when creating a company.

Select the registered spoke server on which you want to create the company.

105001

Error

Enter the mandatory fields 'Product Categorization Tier 1', 'Product Categorization Tier 2', 'Product Categorization Tier 3', 'Product Name', 'Manufacturer', 'Suite Definition', 'Origin', 'Status-PDC' and 'Product Type'.You did not specify values for the required fields listed in the error message when creating a product.

Specify values for the required fields.

105002

Error

Please do enter the mandatory fields 'Product Model/Version', 'Requires Contract' and 'Model/Version State'.You did not specify values for the required fields listed in the error message when creating a product.

Specify values for the required fields.

105003

Error

Please do enter the mandatory field 'Patch Last Build ID'.You did not specify a value for the required field listed in the error message when creating a product.

Specify a value for the Patch Last Build ID field.

105004

Error

This Signature ID does not exist in Signature Table.The signature that you are attempting to associate to the product does not exist.

Make sure that the Signature ID exists in the PCT:Signature form.

105005

Error

Company $Company$ does not exists.The Company that you are attempting to associate to the product does not exist.

Make sure that the company exists in the COM:Company form.

105006

Note

Product has been created successfully. Product Catalog Key is $PCTKey$.The product with the given Product Catalog Key was successfully created.

None.

105007

Error

The selected combination of Approved Flag and Blacklisted Flag is Invalid.The combination of values that you specified for Blacklisted Flag and Approved Flag when creating a product is invalid.

Specify valid values in Approved Flag and Blacklisted Flag fields.

105008

Note

Saved successfully.The record that you created, is saved.

None.

105009

Note

The Company record that you are trying to create already exists. Please enter a different Company name if you want to create a new Company record.The company name that you specified for the new company record already exists.

Specify a unique company name for the company record.

105010

Note

The selected patch has been successfully related with $420000400$ and associated status flags.An association with the product patch and Managed/Blacklisted/Hidden flags and Company field was successfully created.

None.

105011

Note

The selected version has been successfully related with $420000341$ and associated status flags.An association with the product version and Managed/Blacklisted/Hidden flags and Company field was successfully created.

None.

105012

Error

This record already exists. Please verify or reselect your field entries and try again.You are attempting to create a duplicate record.

Specify unique values for the record.

105013

Error

Select a Company value.The Company field cannot contain a NULL value when you create a product version and company association.

Specify a value in the Company field.

105014

Note

Setting associated versions as hidden for product $240001002$ and company $1000000001$.The product versions of the given Product and Company were successfully set as Hidden.

None.

105015

Note

Setting associated versions as blacklisted for product $Product Name$ and company $Company$.The product versions of the given product and company were successfully set as BlackListed.

None.

105016

Note

Setting associated versions as approved for product $Product Name$ and company $Company$.The product versions of the given product and company were successfully set as Approved.

None.

105021

Error

Please fill in the mandatory fields: PCTKey, SignatureId.You are attempting to create a signature and product association with NULL values in the PCTKey and SignatureId fields.

Specify values for the PCTKey and SignatureId fields.

105022

Error

Please fill in the mandatory fields: Logical Data Group, Version, Attachment.You did not specify values for the required fields listed in the error message when you were creating a signature.

Specify values for the Logical Data Group, Version, and Attachment fields.

105023

Error

Select a Product or Model Version to delete.You are attempting to delete a product that does not exist.

Before you click Delete, specify a product or model version.

105024

Error

Select a Product, Model Version or Patch to delete.You are attempting to delete a product that does not exist.

Before you click Delete, specify a product, model version, or patch.

105025

Note

Choose a Product Catalog View.You are attempting to search for products in the Product Catalog without specifying search criteria. This operation is invalid.

Before you click Search, select a location or product in the Product Catalog View list to search.

105026

Error

The combination of Selection Type, Selection Code, and Locale already exist. Please select different values.The combination of Selection Type, Selection Code, and Locale that you specified already exists.

Specify values for the fields as listed:

  • For Selection Code: any values.
  • For Selection Code: any number between -2147483647 and 2147483647.
  • For Locale the possible values are: zh_CN, ru, ja, it, de, ko, fr, es and en.

105027

Warning

Software Library Item can't be created for empty (NULL) 'Model/Version'.You are attempting to save a software item with a NULL value in Model/Version field.

Specify a value for the Model/Version field.

105028

Note

Entry Saved.The record that you created on the current form was saved.

None.

105029

Error

The selected combination of Patch Life Cycle Status is Invalid with Version Life Cycle combination.The combination of values that you specified for Patch Life Cycle Status and Version Life Cycle fields is invalid.

Select appropriate values.

105030

Error

The selected combination of Version Life Cycle Status is Invalid with Product Life Cycle combination.The combination of values that you specified for Version Life Cycle Status and Product Life Cycle fields is invalid.

Select appropriate values.

105031

Error

The selected combination of Approved Flag and Blacklisted Flag is Invalid.The combination of values that you specified for Blacklisted Flag and Approved Flag when creating a product is invalid.

Check the values that you specified for Approved Flag and Blacklisted Flag fields.

105050

Information

Product $Discovered Product$ has been successfully created as alias of Existing Product $z1D_ExistingProduct$.The discovered product has been successfully added in the Product Catalog as an alias of the product mentioned in the message.

None.

105051

Information

Manufacturer $Discovered Manufacturer$ has been created as Alias of Existing Manufacturer $z1D_ExistingManuf$ successfully.The discovered manufacturer has been successfully added in the Product Catalog as an alias of the manufacturer mentioned in the message.

None.

105053

Warning

Are you sure you want to delete discovered product"$Discovered Product$)" ?."Your action will delete the product that was discovered. Make sure you click OK only if you want to delete the product.

None.

105054

Information

Manufacturer $z1D_Manufacturer$ has been successfully added to the Normalization Alias form as an alias of $Manufacturer$.The manufacturer has been successfully added to the Normalization Alias form as an alias of the manufacturer mentioned in the message.

None.

105055

Information

Product $z1D_Product$ has been successfully added as Alias of $Product Name$ to Normalization Alias form.The product has been successfully added to the Normalization Alias form as an alias of the product mentioned in the message.

None.

105056

Information

The product $Product Name$ has been successfully updated.The product you modified has been successfully saved.

None.

105057

Information

Alias $NameAlias$ of manufacturer $Existing Manuf Name$ has been successfully created.An alias name for the manufacturer has been successfully created.

None.

105058

Error

Attribute Name is required field.Attribute Name is a required field.

Make sure that you specify a value for the Attribute Name field.

105059

Error

AliasName is required field.Alias Name is a required field.

Make sure that you specify a value for the Alias Name field.

105060

Warning

"Are you sure you want to make the Discovered product $420000518$ an alias of $420000548$ ?.Clicking O.K. will mark the product $420000518$ Offline."You are attempting to assign an alias for the discovered product that will mark it as Offline.

Assign the alias only if you want to mark the discovered product as Offline.

105061

Error

Product having status "Enabled" cannot be deleted. Only Offline products can be deleted.You are attempting to delete a product that is currently available.

Mark the product as Offline before you delete it.

105062

Error

Offline product cannot be made Alias of another product.You are attempting to create an alias for a product that is currently unavailable.

Mark the product as Enabled before you create an alias for it.

105063

Error

An entry with the product name does not exist. Create an alias of existing product.The product name that you specified does not exist.

Create an alias for the product with the new name.

105064

Error

An entry with the manufacturer name does not exist. Enter a different manufacturer name.The manufacturer name that you specified does not exist.

Make sure that the specified manufacturer exists in the Product Catalog.

105065

Error

User $z1D_LoggedInUser$ does not have permissions for company $z2TF Company (PDA)$.You do not have the required permission to access the given company.

Contact your system administrator to request access to the given company.

Was this page helpful? Yes No Submitting... Thank you

Comments