This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Permissions to access Atrium Integrator

To use the Atrium Integrator console, you must be assigned to one of the assigned Remedy AR System permission roles:

  • AI Admin Group — To give administrator rights, assign the AI Admin group to the user.
  • AI User Group — To give AI user rights, assign the AI user group to the user.
Related topics

Depending on the role assigned to a user the icons in Atrium Integrator console are enabled.

The following table lists the permissions for AI Admin and AI User role.

Atrium Integrator roles and permissions


Groups assigned to


AI Admin

AI Computed group

  • Create jobs 
  • Run jobs
  • Delete jobs
  • Schedule jobs
  • Launch jobs in Atrium Integrator Spoon. 
  • Monitor jobs
  • Create data store connection
  • Edit UDM forms
  • Access Remedy AR System Scheduler
  • Access Atrium Integrator Carte server
  • Access to Atrium Integrator Spoon
  • Edit Atrium Integrator Spoon jobs

AI User

  • AI User
  • AI UDM User
  • AI Arssystem Scheduler
  • Schedule jobs
  • Run jobs
  • Monitor jobs
  • View datastore connections
  • View UDM forms
  • Access Remedy AR System Scheduler
  • Access Atrium Integrator Carte server

AR User
(Base administrator)

All groups

  • All AI Admin permissions
  • Launch and edit jobs in Atrium Integrator Spoon

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  1. Naji Abdallahi

    A user with DMT Admin can use AI Spoon, so the statement in the docs "To use the Atrium Integrator Spoon, you must be assigned AR Admin (Base administrator) role." seems to be incorrect. Tested on 20.02 Patch2 today.

    Also, the only group mapped to the AI Admin ROLE is called AI Computed Group, and that has the following definition: "Administrator" OR "AI Admin Group". Both of these are Regular groups. So I do not see how the documentation is correct about Groups assigned to the AI Admin role.

    Please clarify or correct.

    Dec 14, 2020 07:07
    1. Maithili Deshpande

      Hi Naji, 

      Thank you for your feedback on the documentation. We will discuss this with an SME and respond.


      Dec 22, 2020 05:54
    1. Maithili Deshpande

      Hello Naji, 

      Thank you for pointing out this issue with the content. We have corrected the topic with your feedback.


      Jan 11, 2021 07:01