This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Increasing cache size for Atrium Integrator

By default, each cache can hold maximum of 1 million records. You can increase the cache size in the file located in the in the <ARInstallationDirectory>/diserver/data-/integration/ngie/conf directory, where <ARInstallationDirectory> is the path where Remedy Action Request System is installed.

If you cannot find the file in the specified path, run a job that includes a CMDBOutput with cache enabled. At the time of the job run, the system generates the file with default values. You can edit the file as required for subsequent runs of the CMDBOutput steps.

Whatever changes that you make in the are system wide. For example, change in the cache size affects all CMDBOutput steps that use cache in your environment.

To increase the cache size

  1. Open the file.
  2. Set the InMemoryCache parameter as required.
    For example, to increase the cache size to 10 million, set the InMemoryCache  parameter as follows:
  3. Save the file.

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