This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Error messages

The following topics describe error messages, interpret them, and provide troubleshooting information.

TaskReference

Issues and error messages you may see in the CMDB Portal and their solutions

Issues and error messages in CMDB Portal and solutions

View and resolve errors related to Service Modeling:

  • Unified Service Model plugin
  • Business object layer
Service Model error messages

Troubleshoot errors you might encounter while using Atrium Integrator.

Atrium Integrator error messages
Troubleshoot errors and issues related to the Federated plug-in.Federation plug-in error messages
Troubleshoot errors related to Product Catalog.Product Catalog error messages

Troubleshoot errors that are generated by BMC CMDB C API.

BMC CMDB C API error messages
View and resolve errors and issues you might encounter while using the Reconciliation Engine.Reconciliation Engine error messages

Troubleshoot errors generated by filter in the BMC CMDB Console.

BMC CMDB Console filter error messages
Troubleshoot errors related to Service Context.BMC Service Context error messages

Troubleshoot errors and issues related to the CMDB Impact Simulator.

Atrium Impact Simulator error messages

View and resolve common CMDB Explorer issues.

BMC CMDB Explorer issues
View and resolve common Notification Engine issues.Notification Engine error messages

View issues and troubleshoot CMDB Portal error messages or unexpected behavior.

Issues and error messages in CMDB Portal and solutions


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