This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Customizing normalization

BMC CMDB provides several out-of-the-box normalization features, such as Version Rollup, Suite Rollup, Impact, and so on. However, you may have unique scenarios in your production environment where you need to customize the normalization process. CMDB provides the option to customize the normalization.

The following topics explain the scenarios when you may want to customize the normalization rules, and how you can create a new custom rule.

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