This documentation supports the 20.08 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Configuring the default web path of the Mid Tier server in AR System Administration Console

You must configure the default web path for the Mid Tier server in the AR System Administration Console to enable access to the following in the CMDB Portal:

  • Editing attributes and relationships.
    Select a CI displayed in the CMDB Explorer and then edit its attributes and relationships. For more information, see Editing CIs and relationships in BMC Helix CMDB Explorer.
  • Product Catalog Console.
    When users click Configuration > Product Catalog, the Product Catalog Console opens in the PDL:PD_Console AR System form. For more information, see Accessing the Product Catalog.
  • Atrium Impact Simulator.
    When users click CIs > Simulate Impact, the Atrium Impact Simulator opens in the AIS:Main AR System form. For more information, see Simulating the impact of changes to CIs.



Before you begin

You must configure Remedy Single Sign-On (Remedy SSO). If you do not configure RSSO, you must enter the mid-tier log in credentials after right-clicking the CI and then selecting Edit Instance

To configure the default web path of the AR server for editing CIs 

  1. Access the BMC Remedy AR System using the URL:
    http://<midTierServer>:<port>/arsys/

  2. When prompted, enter your BMC Remedy AR System user name and password.

  3. From the AR System Administration Console, select System > General > Server Information.

  4. Click the Advanced tab.

  5. In the Default Web Path field, enter the fully qualified domain name of the Mid Tier server.
    For example, if calbro-sys-ab is the Mid Tier server and the port used is 9292, enter: 
    http://calbro-sys-ab:9292>/arsys/ 

  6. Click Apply.

  7. Close the console.
    Users can now right-click a CI when in edit mode and select Edit Instance. The CI attributes automatically open in mid-tier where the attributes can be edited.


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