This documentation supports the 20.02 version of BMC CMDB.

To view an earlier version, select the version from the Product version menu.

Reconciliation Engine aborted jobs and the Class ID does not exist error

You might encounter the Class ID of namespace does not exist error message if the class ID you specified is hidden, if a class with such a name does not exist, or if the class ID field is blank.

To troubleshoot classId does not exist error message

  1. In BMC Remedy Developer Studio, search for the RE:Precedence form.
  2. Double-click the Debug_pag field that contains the Debug tab.
  3. Clear the Visible box on the Display page and save the form.
  4. Search for the Precedences form from the Object List.
  5. Open the Precedences form in Search mode and click Search again.
  6. Select the specific precedence from the Search results list and make sure that the Class Instance ID and the Attribute Instance ID fields are not blank.
  7. Delete the job entry that is assigned with the given Precedence Group.
  8. In the Reconciliation Manager Console, create the job entry again and run the job.

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