Monitoring a normalization job
This topic describes how you can monitor a normalization job, and the various values displayed in the Job Details section.
To monitor a normalization job
- In the Data Flow section of the CMDB Dashboard, click Normalized CIs. (Alternatively, on the CMDB Dashboard, click Jobs > Manage Normalization.) The following page is displayed.
- From the Dataset list, select a data set name for which you want to view the jobs, or select All to view the jobs for all the data sets in CMDB.
- From the time-period list, select the period for which you want to view the jobs.
For the selected data set and time-period filters, the ribbon component displays the following fields:
| Ribbon Component | Field | Description |
|---|---|---|
| Jobs | Total | Total count of jobs that have run at least once plus jobs that have not run even once. |
| Executed | Count of jobs that have run at least once for the applied data set and time-period filters. | |
| Pending | Count of jobs that have not run even once for the applied data set and time-period filters. | |
| CIs | Total | Total count of CIs processed in all the executed jobs. |
| Good | Count of CIs that are successfully normalized for the executed jobs. | |
| Errors | Count of CIs that failed normalization for the executed jobs. | |
| Relationships | Total | Total count of relationships processed in all the executed jobs. |
| Good | Count of relationships that are successfully normalized for the executed jobs. | |
| Errors | Count of relationships that failed normalization for the executed jobs. |
Note
The values displayed in the Jobs ribbon component are run-time values. The values in the CIs and Relationships ribbon components are generated by the Datasources Utility. This utility runs at scheduled times, as set in the Configurations menu. A message above the ribbon provides the date and time when the server last ran the utility.
Below the ribbon component, the All Jobs table lists the details of each job in a row. Each row has the following fields:
| Field | Description |
|---|---|
| Job Name | Displays the job name that you provided when creating the job. Click a job name to view the job settings page. You can also edit, delete, and start the job on this page. This page displays the following sections:
|
| Job Status | Displays one of the following job statuses:
|
| CIs | Values in the green CIs column represent the number of CIs normalized successfully, while values in the red CIs column represent the number of CIs that failed normalization. You can drill-down into the failed CIs by clicking the link for the number of failed CIs. This drill-down page provides a Recommended Actions column that lists the solutions for resolving the failed CIs. |
| Relationships | Values in the green Relationships column represent the number of relationships normalized successfully, while values in the red Relationships column represent the number of relationships that failed normalization. You can drill-down into the failed relationships by clicking the link for the number of failed relationships. This drill-down page provides a Recommended Actions column that lists the solutions for resolving the failed relationships. |
| Runs History | Displays a link for the number of times the job has run so far. Click the link to view a pop-up that displays the job history, such as the job status, start time, and end time for each run of the job. |
Note
For more information about creating and monitoring a normalization job:
- go to the Self-help widget on the Dashboard
- go to the Normalization component
and from the self-help options, click CMDB Normalization Video.
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