CMDB Services configuration settings
Use the parameters in the CMDB Services section to configure logging information for the CMDB Services. The logs are helpful in troubleshooting REST APIs. You must set the log level to Info or Debug.
Important
In the CMDB Services component, under Dashboard Utility, if you select the check box Enable Duplicate Processing, then the utility enables the processing of duplicate CIs. But note that when you run the utility for the first time with this selection, the execution time may be substantial, affecting database performance. BMC recommends that if you want to enable this check box, then have your first run of this utility during non-peak hours.
If you are in a server group environment, select the required Remedy AR System server from the Select Server drop-down list. If you have a stand-alone environment, the required server name is automatically displayed.
Parameter | Description | Default Value | Setting in the AR Configuration file |
|---|---|---|---|
| Log File Name | Specifies the log file name for CMDB Services. | cmdb_services.log | Log-File-Name |
| Log File Location | Specifies the location of the log file. | C:\Program Files\BMC Software\ARSystem\ARServer\Db | Log-File-Location |
| Log Level | Defines the type of information that is saved in the log file. The types are Fatal, Error, Warn, Info, and Debug. | FATAL | Log-Level |
| Maximum Log File Size | Specifies the maximum size of the log file. When the log file reaches the file size limit, it is renamed and a new log file is created. The older files are not automatically deleted. | 250 | Max-Log-File-Size |
| Maximum Number of Log Files | The maximum number of backup files that the system generates when the log file size exceeds the limit specified in the Maximum Log File Size. | 10 | Number-Of-Backup-Files |
If you are in a server group environment, select the required AR server from the Select Server drop-down list. If you have a stand-alone environment, the required server name is automatically displayed.
Parameter | Description | Default Value | Setting in the AR Configuration file |
|---|---|---|---|
| Log File Name | Specifies the log file name for CMDB Services. | cmdb_services.log | Log-File-Name |
| Log File Location | Specifies the location of the log file. | C:\Program Files\BMC Software\ARSystem\ARServer\Db | Log-File-Location |
| Log Level | Defines the type of information that is saved in the log file. The types are Fatal, Error, Warn, Info, and Debug. | FATAL | Log-Level |
| Maximum Log File Size | Specifies the maximum size of the log file. When the log file reaches the file size limit, it is renamed and a new log file is created. The older files are not automatically deleted. | 250 | Max-Log-File-Size |
| Maximum Number of Log Files | The maximum number of backup files that the system generates when the log file size exceeds the limit specified in the Maximum Log File Size. | 10 | Number-Of-Backup-Files |
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