This documentation supports the 20.02 version of BMC CMDB.

To view an earlier version, select the version from the Product version menu.

Atrium Integrator

Atrium Integrator is an integration engine that helps you transfer data from external datastores to CMDB classes and Remedy AR System forms. You can connect to a wide variety of input sources, such as flat files, complex XML, JDBC, ODBC, JMS, native databases, webservices, and others using connectors. Atrium Integrator provides the ability to clean and transform data before transferring it to CMDBclasses or Remedy AR System forms. You can define the way in which external data maps to BMC CMDB and transform external data using various rules.

The following video provides an overview of the Atrium Integrator:

Atrium Integrator architecture

The following figure shows the architecture of Atrium Integrator.

Atrium Integrator architecture

Atrium Integrator uses Pentaho, which is an ETL tool that enables you to extract, transform, and load data. You can use Atrium Integrator for initial data loading, incremental data transfers, and data synchronization, as well as for scheduling and perform bulk data transfers. For example, you can use Atrium Integrator to synchronize IT data from a discovery application with BMC CMDB, where it can be reconciled with data from other sources to your production dataset.

The Remedy Action Request System database, which stored the jobs and transformations, had to be installed separately in Atrium Integrator 7.6.04. However, with Atrium Integrator 8.0.00 and later, the jobs and transformations are stored in the forms in the Remedy Action Request System database. You do not need to install a separate Remedy Action Request System database.

Atrium Integrator components 

The following figure shows the Atrium Integrator components that work together.

Atrium Integrator components

Atrium Integrator Component


Atrium Integrator Spoon

You can edit the jobs that you created using Atrium Integrator Job Builder Wizard using Atrium Integrator Spoon.

See Atrium Integrator Spoon.

Atrium Integrator Carte serve

Atrium Integrator Carte server is a simple web server that you can use to execute transformations and jobs remotely. All the jobs scheduled and run through Atrium Integrator console always run on the Carte server.

See Atrium Integrator Carte server.

Atrium Integrator Plugins for Remedy Action Request System

You can use the Atrium Integrator plugins(AR Input and AR Output) for Remedy AR System to import and export data to and from Remedy Action Request System across the Remedy IT Service Management suite (Remedy ITSM suite). For information about configuring and using Atrium Integrator Adapter for Remedy AR System , see Integrating and migrating data .

Atrium Integrator interface

Using the Atrium Integrator interface, you can create new jobs, start, stop, and delete jobs, view the list jobs available in the repository, schedule and monitor jobs.

See, Atrium Integrator interface.

Atrium Integrator server

To transfer data from an external data store to BMC CMDB, you must also install the AAtrium Integrator server, which can be installed with BMC CMDB and Remedy Action Request System server. The Atrium Integrator server installs the Atrium Integrator console, CMDB adapters (CMDB Input, CMDB Output, and LookUp), and deploys sample jobs. 

For information about installing the Atrium Integrator server, see  Installing the Atrium Integrator server .

Atrium Integrator client

You can use the Remedy Action Request System installer to install only Atrium Integrator Spoon on a remote Microsoft Windows computer and connect to the Repository on the Remedy Action Request System server. Atrium IntegratorSpoon on a remote Windows computer directly connects to the Remedy Action Request System database to save and retrieve transformations and jobs. To use the remote instance of Atrium Integrator Spoon to transfer data to BMC CMDB, you must install the Atrium Integrator client, on the same computer.

For information about installing the Atrium Integrator client, see  Installing the Atrium Integrator client .

Was this page helpful? Yes No Submitting... Thank you


  1. Sateesh Kulkarni

    Video contents need to be updated for release 2002. Video content is valid for Flex, to be updated for new UI.

    Jun 03, 2020 02:54
    1. Kanchana Iyer

      Hi Sateesh,

      Thanks for your feedback. We are planning to release an updated video for the new UI shortly.



      Jun 15, 2020 03:51
  2. Davinder Singh

    Hi Kanchana Please let us know by when the updated video will be released.

    Feb 18, 2021 05:39
    1. Kanchana Iyer

      Hello Davinder,

      Thanks for your question. We will keep you posted about the video.



      Feb 18, 2021 06:41