This documentation supports the 19.11 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Product Catalog status options

The Product Catalog status settings are propagated downstream from a product to the version and patch. The Product Catalog does not propagate status settings upstream from a patch to the version and the product.

To allow for each company to have its own status options for each product, you must set the status options when relating a product to a company. For more information, see Product Catalog and multitenancy and Relating companies to Product Catalog entries

You can set these options for individual Product Catalog entries, or for many entries at the same time. For more information, see Approving and managing products, versions, and patches in the Product Catalog and Bulk actions for managing Product Catalog entries

The Product Catalog provides the following status options:

  • Approved — Use the Approved status to authorize a product to be installed in the organizational environment.
    Approved products are in the DML or DHL, depending on whether they are software or hardware.
    If the Allow Unapproved CIs option is enabled in the Normalization console, the Normalization Engine normalizes CIs of the products that are not approved in the Product Catalog. If this option is disabled, CIs are still created for the unapproved products but the NormalizationStatus attribute for those CIs is set to Normalized Not Approved. By default, the NormalizationStatus attribute is hidden on all BMC CMDB class forms.
  • Managed — Use the Managed status to track the product in your organization.
    You can configure BMC CMDB so that CIs for unmanaged products are deleted from the CMDB. In this way, you can leverage the Managed status to purge unnecessary CIs that are populated in the BMC CMDB datasets by discovery tools. For more information, see Deleting unnecessary CIs for a product in bulk.
    BMC applications, such as Remedy IT Service Management suite (Remedy ITSM suite), can also interpret the Managed Product status and take actions, such as manage CIs in BMC CMDB.
  • Blacklisted — Use the Blacklisted status to mark a product as a security risk.
    The Product Catalog does not do anything when this option is set. Instead, other applications, such as Remedy ITSM suite, can interpret and use this option to manage products or CIs in BMC CMDB. For example, you can use this option to create a ticket to remove the blacklisted product from the organizational environment.
  • Hidden — Use the Hidden status to disable the display of a product in the Product Catalog Console.
    Hidden products remain in the Product Catalog and appear in search results if they match the criteria. You can use this option to reduce the number of displayed products in the Product Catalog Console.
  • Life Cycle — Use the Life Cycle status to specify a product's phase, which a product such as Remedy ITSM suite could use to define actions. For example, you could decide that patch 2 of a finance application can be installed in the production environment only if it is marked as Released.
    The Life Cycle status has the following sub-statuses:
    • Development — The product is being created or assembled and is not yet tested.
    • Test — The product has completed development but is being validated.
      A Test product could be approved for a select group of people for testing purposes.
    • Released — The product has completed development and testing, and it is ready for use in the production environment.
  • Normalized Product — When a product is set to Normalized, Normalization Engine uses the alias defined for the product.
    For more information about aliases, see Creating a product alias in the Product Catalog.

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