This documentation supports the 19.11 version of BMC CMDB, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

19.11 enhancements

BMC CMDB 19.11 is available only to BMC Helix subscribers (SaaS).

This section contains information about enhancements in version 19.11 of BMC CMDB.

Related topics

Known and corrected issues

Release notes and notices

Additional Remedy ITSM 19.11 enhancements

BMC CMDB enhancements

The following sections provide information about the enhancements in BMC CMDB 19.11.

Mapping complex queries to classes

You can map a predefined complex query to a class on the Class Query Mappings page. You can use these complex queries as part of the process to automatically associate a CI to an incident when a monitoring application such as TrueSight Operations Management creates an event.

For more information, see Associating a CI to an incident and Mapping complex queries to a class.

Enhancements to Common Data Model

Common Data Model has the following enhancements:

  • Two new attributes are added to the BaseElement class, which are ComponentAliases and InstanceName.
  • There is a change in attribute IDs for Floor, Rack, Shelf, Room, Pillar, CostApportionment, and CostFlow attributes. 

For more information, see Summary of changes to the Common Data Model.


What else changed in this release

The following table lists the changes in the product behavior:

UpdateProduct behavior in versions earlier than 19.11Product behavior in version 19.11

Pentaho plug-in elasticsearch-bulk-insert-plugin 




Transformations involving this plug-in worked out-of-the-box.

Transformations involving this plug-in require you to perform the following steps:

  1. Download the Pentaho CE version from the following location: https://sourceforge.net/projects/pentaho/files/Data%20Integration/6.0/pdi-ce-6.0.1.0-386.zip/download
  2. Extract the downloaded compressed file and copy the folder elasticsearch-bulk-insert-plugin to the following location:
    <aRsystemHome>\ diserver\data-integration\plugin
  3. Restart the carte server and the spoon client.


Pentaho RSS Output pluginPentaho RSS Output plugin was available in BMC CMDB.Pentaho RSS Output plugin has been removed from BMC CMDB. This is because the plugin uses the rome-1.0.jar that is potentially vulnerable to an XML Bombing attack due to DOCTYPE declarations.

Enable Atrium Impact Simulator to notify via API when a simulation is complete

To know when a simulation is complete, you might have had to create an escalation because the simulation data was stored in Atrium Impact Simulator memory. This created unnecessary delay in initiating any further workflow.

You can create filters to get a notification when the simulation is complete and a simulation ID is generated. A simulation ID is generated on the CMDB:Activities form in the Data field. You can use this simulation ID to trigger custom actions in applications such as Smart IT or Change Management. For more information, see Running an impact simulation.




CMDBf adapterThe CMDBf adapter was supported in BMC CMDB. The CMDBf adapter that was used to federate third-party CMDB databases is no longer supported. 
Certification for Pentaho-Jetty with SSL configurationPentaho-Jetty with SSL configuration was certified.

Jetty version 8.1.15 that is bundled with Atrium Integrator Spoon (Pentaho) has been upgraded to version 9.4.20. The upgrade has resulted in changes to Jetty configuration that includes SSL connections.  For this release, BMC has not certified Pentaho-Jetty with SSL configuration.

Was this page helpful? Yes No Submitting... Thank you

Comments