This documentation supports the 19.02 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.

Use cases

Consult the following use cases for information on how to achieve value with BMC CMDB.

The following table lists the use cases explained in this section.

Use case

Business value

User
Populating data in BMC CMDBBefore you can use the CMDB for various ITIL processes, you must first load the CMDB with all the information of your IT environment. Loading the CMDB involves importing data that is obtained from different sources and processing it where required so that ITIL processes can refer to this reliable data.Configuration manager
Importing data into BMC CMDB using discovery tools and Atrium Integrator

To keep your CMDB as up to date as possible, you must make sure that any changes to the IT environment are captured. Changes to the IT environment are captured and sourced to the CMDB using various Discovery tools.

Transfer data from external data stores to BMC CMDB using Atrium Integrator.

Configuration manager

Modification of your data model

The common data model that is provided with BMC CMDB covers almost all the scenarios of various classes and relationships within which CIs may be categorized. In those rare scenarios when you want your data model to capture additional data specific to your business needs, you may want to extend the extend the data model to add more attributes.CMDB Administrator
Federation of data outside the CMDB: Calbro Services exampleTo maintain optimal performance of the CMDB, you may want to store some of the data in external data stores and you can configure CMDB to access and manage that data.CMDB Administrator
Drift management to track changes in the CMDBTo track changes to BMC CMDB over various time intervals, you can perform drift management.Configuration manager
Simulating the impact of changeTo simulate a proposed change to a configuration item and then analyze the simulated impact of that change on a business service. Change Manager
Tracking changes to CIs and relationshipsTo track changes to CIs and their relationships, you can use auditing. You can configure auditing in the Class Manager.Configuration manager

Related topics

User goals and features

Key concepts

Getting started

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