×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

 

This documentation supports the 19.02 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.
BMC CMDB 19.02 ... Getting started CMDB Use cases

Populating data in BMC CMDB

This use case describes the various high-level steps required to load BMC CMDB with data. 

Scenario 

Scenario

Calbro services needs to create a reliable CMDB so that can be used for various ITIL processes such as service management, change management and incident management.

The administrators at Calbro want to first create test cases that they can use to check whether the steps to populate the CMDB work as required. Then they must import or migrate the data to populate the CMDB. This can be performed using discovery tools to capture data on the IT environment, or the Atrium Integrator to transform information in the form of CSV, tables, and so on. After this, they need to normalize the data to standardize it and then perform reconciliation to remove duplicates.

Workflow


Populating BMC CMDB includes activities such as importing and filtering data and verifying that each data import is successful. To import data into BMC CMDB, complete the following procedures:


Product | Component | ConsoleUserActionReference

BMC CMDB


Configuration Manager


Create test cases to validate dataTest cases to validate data population
Migrate the CIs and relationships from the production/non-production dataset of the Source system to the non-production (sandbox) dataset of target system.

To migrate a CI Relationship, migrate the Instance ID of the CI and its relationship.

If CI/Relationship is associated with an application (for example, Remedy ITSM suite orService Request Management), you must migrate the Reconciliation ID of both the CI and its relationship

Perform post-migration validation.

Reconcile the migrated dataset to the production dataset of the target system.

Results

After performing these tasks, your CMDB can be considered the 'golden data' which can be reliably used for other ITIL processes within the organization.

Benefits

Populating the data in the BMC CMDB ensures that the organisation can achieve higher reliability of their business services. 

Related topics

Best practices when preparing to load data into BMC CMDB

Best Practices for loading data into BMC CMDB


Was this page helpful? Yes No Submitting... Thank you
Last modified by Maithili Deshpande on Apr 09, 2021

Comments

Log in or register to comment.

CMDB Use cases
Test cases to validate data population
© Copyright 2005-2007, 2009-2021 BMC Software, Inc. © Copyright 2011-2021 BladeLogic, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2024 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.