This documentation supports the 19.02 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.

Associating companies to Product Catalog entries

You can associate companies to product catalog entries to distinguish the product catalog entries associated with different companies. You can associate companies to products, versions, and patches. If a product catalog entry is associated with the - Global - company, that product entry is available to all companies or organizations, and you cannot specify a company relationship. By default, when you create Product Catalog entries, it is associated with the - Global - company. For example, if you associate Microsoft Office Word 2003 entry with the - Global - company in the Product Catalog of Calbro Services, it is available for both Calbro Services and Calfin Services.


Tip

Configure relationships with the - Global - company first and apply company-specific rules only for multitenancy. This reduces the number of records in the Product Catalog that must be maintained for each customer.

For information about creating and managing companies, see Product Catalog and multitenancy.

Before you begin

Create software product and version entries for products for which you want to relate entries. See, Adding product model and version information in the Product Catalog.

To associate a company to Product Catalog entries

  1. From the Product Catalog Console, select General Functions > Search Products
    The Product Catalog Setup window opens in Search mode.
  2. In the Product Category area of the Product Catalog Setup window, select a product to relate to a company.
  3. (Optional) In the Model Version tab, select a version or model for the selected product.
  4. (Optional) In the Patch tab, select a patch for the selected version.
  5. In the Company and Module Relationships area, click Create.

    Note

    If a product is associated with the - Global - company, you must delete the association and then click Create.

  6. From the Company list, select the company to relate to the selected Product Catalog entries.

    Note

    Only Customer, Generic Contact, Service Provider, Operating Company, or Vendor types of companies are available in the list.

  7. From the Status list, select the status for the product.

      • Proposed — Temporarily prevents the product category from being selected by an application.
      • Enabled — Enables the product category to be selected by an application. Only product categories that are set to Enabled appear in lists for product fields.
      • Offline — Specifies that the product category is offline and temporarily unavailable.
      • Obsolete — Specifies that the product category is obsolete and no longer available.
      • Archive — Specifies that the selected product category has been archived.
      • Delete — Specifies that the selected product category has been deleted. 
      • (clear) — Clears the Status field.
    1. Select the Product Status Flags
      For more information about the status options, see Product Catalog status options.
    2. Click Save, and then click Close.


To remove the relationship between product entry and a company in the Product Catalog

You can remove the relationship between a product entry and a company if you no longer want to manage that product entry for a specific company.

  1. From the Product Catalog Console, select General Functions > Search Products.
    The Product Catalog Setup window opens in Search mode.
  2. In the Product Categorization Search Criteria area, enter your criteria, and click Search.
    Results matching your search criteria are displayed in the tables.
  3. On the Product Category tab, select a product entry.
    The company that the product entry is related to appears on the Company and Module Relationships area.
  4. In the Company and Module Relationships area, click Delete.
  5. Click Yes to confirm.
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